Muhammad Saleem

Muhammad Saleem Latif https://www.linkedin.com/in/muhammad-saleem-latif/ EDUCATION University of the Punjab Masetres in Marketing Lahore Graduation Date: Sep 2013 WORK EXPERIENCE Seagold Pvt Ltd Operations Manager / Manager Operations Lahore,Pakistan Mar 2010 - Finish Date Implemented a consolidation program that reduced transportation costs by 15% for small shippers with insufficient cargo, generating annual savings of $100K Developed and managed relationships with key freight carriers, resulting in a reduction of transit time by 10% and an increase in on-time delivery by 20%. Led negotiations with customs brokers worldwide, resulting in a 25% decrease in clearance times for high-value goods and saving clients over $1M annually Upwork Freelance Lahore,Pakistan Sep 2020 - Finish Date Conducted detailed data analysis of inventory levels and demand forecasts, resulting in a 15% reduction in excess inventory and a 10% increase in on-time delivery rates for a client in the sports apparel industry. Managed global sourcing initiatives for multiple small-to-medium-sized businesses, negotiating with over 50 vendors to secure competitive pricing and improve profit margins by an average of 7% across all products. Implemented warehouse management system software for a client's fulfillment center, resulting in a 20% increase in productivity and reducing shipping errors by over 90%. Trained staff on new processes and procedures to ensure successful adoption. WaridTelecom Customer Service Representative - Business Center Lahore,Pakistan Mar 2006 - Mar 2010 Conducted in-depth data analyses to identify recurring issues with walk-in customers, resulting in a 10% decrease in customer complaints and an increase in customer satisfaction by 15%. Utilized exceptional communication skills to investigate and resolve complex or long-standing customer problems, resulting in a 20% decrease in the number of escalated issues passed on by customer service. Implemented an efficient compensation process for dissatisfied customers, resulting in a 30% increase in positive feedback and repeat business. Attention to detail was key to ensuring accurate record-keeping and timely payouts. CERTIFICATION Coursera Google Data Analytics. Lahore,Pakistan Sep 2022 - May 2023 Foundations: Data, Data, Everywhere, Ask Questions to Make Data-Driven Decisions, Prepare Data for Exploration Process Data from Dirty to Clean Analyze Data to Answer Questions Share Data Through the Art of Visualization Data Analysis with R Upwork Suuply chain Analytics Sialkot,Pakistan Dec 2021 - Jan 2022 Conducted on-site evaluation of current supplier operations, identifying key strengths and weaknesses that set them apart from competitors, resulting in a recommendation plan for enhancing supplier performance Analyzed performance metrics of current suppliers against those of other potential suppliers, determining that our current supplier outperforms all others by 30% in areas such as lead time and quality. Developed new growth opportunities for our supply chain by identifying untapped markets and negotiating favorable terms with vendors, projecting a 20% increase in revenue within the first year. LEADERSHIP EXPERIENCE SeaGold Pvt Ltd By Road (Pakistan to Baku, Azerbaijan ) Transportation with empty return from Taftan Border CC on Taftan (Pak + Iran side) Border CC on Astara (Iran and Azerbaijan side) Pakistan to Iran & Azerbaijan Moving 90 Tonnes of textiles every week with a 20% cost save and allotted transit time. Lahore,Pakistan Aug 2022 - Dec 2023