Muhammad Riazuddin

Muhammad Riazuddin Compensation & Benefits Professional Education Master of Business Administration (Finance) Nov 1997 - Mar 1999 The International University, Independence Missouri USA (Karachi Campus) Employment Personal details-- C-123/1, Block 14, Gulistan-eJauhar 75290 Karachi, Pakistan July 20, 1973 Pakistani linkedin.com/in/riaz-uddin15822b19 Profile Experienced HR professional with 19+ years in Compensation & Benefits, Performance & Rewards Management, HR Operations, and HR Benefits processes in banking. Strong communicator with exceptional presentation skills. Proven expertise in designing, implementing, and administering compensation, reward, and benefits strategies using market best practices. Effective leader and mentor, skilled in team motivation and influence. Strategic thinker with a track record of innovation. Thrives in high-pressure environments, excelling in multitasking and meeting deadlines. Head of Compensation & Benefits Apr 2020 - Present National Bank of Pakistan, Karachi, Pakistan Administered the organization's compensation programs as a subject matter expert in all benefit related queries, ensuring alignment with the organization's strategy. Managed the entire Compensation & Benefits for a workforce of over 15,000 employees, overseeing the timely delivery and completion of all related activities. Streamlined and optimized company-wide compensation and benefits programs, resulting in a 15% decrease in turnover rates and increased employee satisfaction. Developed and implemented comprehensive rewards and benefits strategies for attracting, retaining and developing top talent in a highly competitive market. Conducted in-depth market research and analysis, providing data-driven decision-making for compensation benchmarking and benefit plan design. Formed and nurtured productive relationship with Business Partners to ensure the seamless execution and success of Compensation & Benefits initiatives Head of Compensation & Rewards Feb 2017 - Sep 2019 TCS Express & Logistics (Pvt) Limited, Karachi, Pakistan (Also served as Head of Talent Acquisition from 19th Aug to 30th Sep 2019) Lead C&B team in the planning, management and delivery of all Compensation & Benefits, Rewards Management, and HR Operations plans, including payroll, performance management, life and health insurance, leave, attendance, exit management, relocation, and transfers for a workforce of over 12,000 employees Supervised the Annual Performance Management Exercise, collaborating with departments to establish goals and determine Annual Performance Ratings for their staff Identified process and policy gaps and presented solutions for improvement Actively participated in the annual budgeting exercise, working closely with Finance and other departments to prepare the annual budget. Head of Resourcing & Talent Management Feb 2014 - Feb 2017 Silkbank, Karachi, Pakistan Successfully devised and executed the resourcing strategy for the bank, resulting in the achievement of yearly hiring projections in collaboration with line managers Implemented a structured recruitment process, onboarding, and orientation program for new recruits Regularly conducted informative orientation sessions for new employees Formulated policies, procedures, forms, and service level agreements (SLAs) pertaining to recruitment, ensuring the Resourcing Unit effectively met HR needs in a proactive and customer-centric manner Devised and executed a strategic social recruiting plan, regularly updating and enhancing the bank's careers website and social media accounts Designed a comprehensive Succession Planning model for critical roles, actively engaging in the development and implementation of the Succession Planning process Cultivated the bank's employer brand through active participation in Job Fairs and Guest Speaker Sessions Head of HR Operations Jul 2012 - Jan 2014 Silkbank, Karachi, Pakistan Successfully oversaw and directed all HR Operations activities for a workforce of over 2,000 employees, inclusive of payroll, loans, health and life insurance, bank provided car, leave and attendance, exit management, relocations, and transfers/rotations. Spearheaded an industry-wide survey, actively contributing to the development and implementation of HR Policies and Procedure Manual in accordance with leading market practices. Collaborated closely with department heads and staff members to thoroughly review and redefine Job Descriptions across all organizational levels. Head of Compensation & Benefits Sep 2005 - Jul 2012 Dubai Islamic Bank, Karachi, Pakistan Joined the bank as a founding member Recruited and trained staff members Played a pivotal role in shaping the C&B vertical from ground up Served as back-up for Head of HR from April 2008 to August 2009 Played a key role in developing HR Policies and Procedure Manual and HR Intranet, contributing to the establishment of DIB's culture Participated in annual Job Evaluation and Job Grading / Benchmarking Surveys organized by Hewitt Associates to ensure that the talent base is appropriately compensated yet meeting the financial commitments of the Bank. Regularly reviewed, evaluated and recommended benefits strategies and solutions with internal equity and market best practices. Oversaw Compensation & Benefits, Rewards Management, and HR Operations for over 2,500 employees, including payroll, loans, insurance, and other benefits Developed and implemented a customized Performance Management System to foster a merit-based high-performance culture Actively managed Employee Discipline and Employee Relations activities, including inquiries and issuing charge sheets and termination letters as directed by the Employee Discipline Committee Assistant Manager HUB May 2005 - Sep 2005 HSBC, Karachi, Pakistan Ensured and maintained optimum efficiency and security of HUB (HSBC's Global Banking System) by adhering to Group Standards for all products/subproducts. Detected and isolated root causes of HUB issues, promptly escalating and communicating them to HBD (Hong Kong) for resolution. Implemented measures to ensure compliance with Group Standards on all products/sub-products, contributing to the achievement and maintenance of optimum efficiency and security for HUB. Staff Officer Human Resources Mar 2004 - Apr 2005 HSBC, Karachi, Pakistan Oversaw and efficiently managed all Compensation & Benefits, Rewards Management, and HR Operations activities for the entire organization, including payroll, loans, health and life insurance, bank-provided car, leave and attendance, overtime, exit management, and relocation and transfers/rotation. Collaborated with the Head of HR to support Performance Management initiatives by coordinating with various departments to establish goals and ensure accurate Annual Performance Ratings for their respective staff. Assisted the Head of HR in conducting comprehensive industry-wide Job Evaluation and Job Grading/Benchmarking Surveys in collaboration with Hewitt Associate Universal Teller May 1997 - Mar 2004 HSBC, Karachi, Pakistan Demonstrated expertise in managing cash, remittances, and clearing operations, and proficiently handled ATM management. Effectively oversaw Term Deposits and ensured seamless execution of Standing Instructions. Universal Teller Aug 1996 - Apr 1997 The Bank of Tokyo, Karachi, Pakistan Successfully oversaw cash management, including the efficient handling of FEBC, FCBC, and DBC transactions. Skillfully managed the issuance and encashment processes for various financial instruments. Demonstrated strong attention to detail and accuracy in maintaining cash records and reconciling discrepancies. Credit Cards Operations May 1995 - Aug 1996 Citibank, Karachi, Pakistan Executed precise placement, microfilming, and retrieval of Credit Card Applications and Transaction Slips. Demonstrated exceptional proficiency in the systematic placement, microfilming, and retrieval of Credit Card Applications and Transaction Slips. Ensured meticulous handling of Credit Card Applications and Transaction Slips through expert placement, microfilming, and retrieval techniques. Achievements Established Compensation & Benefits Department from the ground up at DIB. Created and implemented comprehensive Compensation & Benefits Program, including Grade and Salary ranges, at Dubai Islamic Bank. Introduced employee retirement benefits schemes at Dubai Islamic Bank. Developed and implemented Performance Management Program at DIB & TCS, fostering a Pay for Performance culture. Conducted awareness sessions to promote Performance Management Program Designed and implemented Variable Performance Bonus Scheme at DIB. Implemented Document Archiving System at DIB, Silkbank, and TCS Established payroll reconciliation process at Silkbank, TCS, and NBP. Centralized Pension Payment process for over 10,000 pensioners at National Bank of Pakistan, previously handled through 1,500 branches. Prepared and distributed income tax calculation and filing guidelines at Dubai Islamic Bank, Silkbank, and TCS Developed and delivered resourcing strategy through talent mapping at Silkbank. Launched On-boarding and Orientation Program at Silkbank. Conducted orientation sessions and participated in Career/Job Fairs at various Universities on regular basis Implemented HRIS & ESS/MSS at DIB, TCS, and NBP for the smooth implementation of Benefits Programs. Contributed significantly to the design and development of HR Information System (HRIS) resulted in effective and efficient data management. Created MIS and HR Dashboard using Microsoft Power BI at NBP to ensure compliance with reporting and protection and privacy of data Created a Succession Planning module and designed a Personal Retention Plan within the framework of Dubai Islamic Bank. Formulated policies and procedures for Silkbank, TCS, and NBP. Spearheaded the preparation of a comprehensive Policy and Procedure Manual from inception at Dubai Islamic Bank. Significantly contributed to the development of the HR Intranet at DIB.