Muhammad Ramzan Khan Fazil

MUHAMMAD RAMZAN KHAN FAZIL Virtual Assistant | Social Media Manager | Transcriptionist | Leads Generation | Data Entry | Digital Marketer | Graphic Designer Multan, Pakistan 60650-- Enthusiastic Virtual Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. A focused and communicative individual possessing superb data entry, time management, account management and customer service skills. Offering 4 years of experience providing quality Virtual support to clients. Motivated to learn, grow and excel in the industry. WORK EXPERIENCE General Transcriptionist QA World - Salt Lake City, UT December 2019 to Present • Maintained 95% Accuracy rate for spelling and content. • Corrected grammar, spelling and syntax mistakes. • Transcribed recorded calls into QA world Web Software. • Reviewed and edited Transcribed documents. • Made corrections as needed to grammar, spelling and syntax. • All work was assigned with deadlines, which I consistently met. Virtual Assistant Record Linc, Inc. August 2017 to May 2018 • Performed research and scraped websites of Dentists, dental labs and dental product suppliers outside of the USA. • Data Entry of Scraped Data into Word and Excel. • Completed administrative tasks by performing business correspondence, transcription, and data entry. • Used Excel, Powerpoint and Word to prepare various correspondence, reports and other written material. • Analyzed and compiled data to prepare comprehensive reports for management. • Managed calendars to strategically coordinate meetings, appointments and events. • Performed research to collect and record Dentists data. Social Media Manager FUJITSO Ten Corp August 2017 to May 2018 • Designed Infographics, Flyers, Images to Post on Social Media Design. • Gathered the required data from emails and make Social Media posts with it. • Managed all social media channels. • Discussed SEO needs and optimized strategies for short- and long-term campaigns. • Increased customer engagement through social media. • Drove brand awareness 50% by developing online marketing campaigns. • Used Delighted and SurveySparrow to track consumer engagement and draw conclusions about user data. • Analyzed and reported social media and online marketing campaign results. Manager's Assistant Pizza Hut Multan - Multan February 2016 to July 2017 • Submitted reports to senior management to aid in business decision-making and planning. • Supported staff development and goal attainment by focusing on skill development and job satisfaction. • Monitored employee performance and developed improvement plans. • Increased sales revenues by 60% by promoting complementary products and educating customers about store promotions. • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives. • Advanced to keyholder and assistant manager-in-charge in manager's absence. EDUCATION Master's in Computer Science Bhauddin Zakariya University, Multan - Multan August 2014 to August 2016 SKILLS • • • • • • • • • • • Virtual Assistance (4 years) General Transcription (1 year) Certified Digital Marketing expert (1 year) Data Entry (4 years) Social Media Management (4 years) Internet Research (2 years) Account Management (3 years) Lead Generation (2 years) Microsoft Office (4 years) Beginner level Graphic Designer (4 years) Search Engine Optimization (SEO) (2 years) LINKS http://www.remoteservicespro.com https://web.facebook.com/ramzankhan5878 https://www.linkedin.com/in/ramzankhan5878/ CERTIFICATIONS AND LICENSES Digital Marketing August 2020 to Present Google Unlocked Certificate of Digital Marketing Digital Marketing February 2019 to Present Digiskills.pk Digital Marketing course. ADDITIONAL INFORMATION Languages • English (Proficient) • Urdu (Native language)