Muhammad Ramzan

Hello, and welcome to my profile!

As a dedicated Customer Service Representative with over 5 years experience, I specialize in email support, chargeback disputes, live chat support, and guest communication. I excel in delivering clear and empathetic communication, having successfully managed chargeback disputes to safeguard business interests while keeping customer satisfaction a priority. My experience includes providing exceptional guest communication for Airbnb and Booking.com properties, ensuring guests have a seamless and positive experience.

Proficient in various CRM platforms to manage and resolve inquiries efficiently, I am committed to offering top-notch support that meets and exceeds expectations.

My skills and the services I can offer:

✔️ Customer Support

✔️ Email Support

✔️ Live Chat Support

✔️ E-commerce Support

✔️ Phone support

✔️ Shopify

✔️ Guest Communication: Airbnb || Booking.com || Vrbo || Guesty || Hostaway || Home Away

✔️ Property Management Tools: Smoobu || Guesty || Hostaway || Kross Booking || Newbook

✔️ Communication Tools: Ring Central || Zadarma || Zoho CRM || Openphone

✔️ Virtual Assistant: Shopify || Amazon || eBay || Walmart

✔️ Products Hunting || Order Fulfillment || Order Tracking

✔️ Leverage

✔️ Freshdesk

✔️ Helpscout

✔️ Zoho CRM

✔️ Slack

✔️ JVZOO

✔️ Zendesk

✔️ Gorgeous

✔️ Tawk to

✔️ Google sheet

✔️ Microsoft Office

✔️ The command in Data Entry

✔️ 17 track

✔️ Deepl.com

✔️ Customers Satisfaction