Muhammad Nashit Akhter

Muhammad Nashit Akhter SUMMARY Recent university graduate with a major in computer science. Seeking to leverage my interest in the field of Information Technology and Software Development. My core objective is, to work hard with innovative ideas and bring my knowledge in use to enhance the use of modern-day technology. With a background in sales and customer service. I have a track record of generating leads, managing sales cycles, and closing deals, while also delivering exceptional customer service to clients. With a solid understanding of sales processes and have effectively utilized various sales techniques to drive growth, profitability, and a high level of customer satisfaction. My communication skills have enabled me to effectively work with different stakeholders, including customers, clients, and team members. EXPERIENCE CONTACT-- / - F#15, 3rd Floor, Mahboob Garden, 3E/13, Nazimabad, Karachi www.linkedin.com/in/muham mad-nashit-akhter EDUCATION Bachelor in Science from Sindh Madressatul Islam University. (Computer Science: Senior Year) Participated in debate teams Karachi, Sindh | 08/2018 – 06/2022 Completed Intermediate FSC from Govt. City College (Pre-Engineering) Karachi, Sindh | 08/2014 – 05/2016 Completed O Levels from British Council as a Private Candidate (Computer Science) Karachi, Sindh | 08/2011 – 05/2014 Business Development Consultant at Edenred USA. ( May 2022 – Present) Making cold calls, closing inbound calls, reaching out to potential clients, and presenting and demonstrating the value of products and services, Overall, the goal of this job is to generate leads, close sales, and help clients achieve their business objectives. Manager Sales at Extreme Commerce Karachi (March 2022 – July 2022) This role involves developing and implementing effective business strategies and investment strategies to drive growth and profitability. The job requires developing business plans and executing them to achieve set goals. In addition, the role requires developing e-commerce customer retention and customer satisfaction strategies to improve customer loyalty and retention. The role involves liaising with different stakeholders to drive business growth. Sales management is also an important aspect of the job, as the role involves managing sales teams and driving sales performance. Overall, the goal of the role is to drive business growth, improve customer satisfaction and retention, and maximize profitability. Senior Sales Development Representative at Scalemill (NN Technologies). (June 2020 – March 2022) The main objective is to connect with key accounts and establish a relationship with them through outbound calling to introduce the company's products and services. The goal is to schedule appointments and follow-up meetings. The role requires strong communication skills and the ability to identify potential leads and turn them into valuable business opportunities. SOFT SKILLS Observation Decision making Communication Multi-tasking Written & oral communication in English and Urdu ACHIEVEMENTS Participated in Pakistan Expo as Exhibitor for Globe Engineering. Participated in WWF Nature Carnival In 2010 Certification of Participation in International Kangaroo Mathematics Contest 2006. HARD SKILLS Fluent in English and Urdu (both writing and verbal Proficient use of MS Suite. Proficient use of Google Sheets, Calendly, Twilio, Salesforce, Salesloft, Hubspot Etc. Good knowledge of SDLC and STLC. Intermediate knowledge of Programming Languages. (Python, C, C++, C#, My SQL). Interacting with clients in a professional way. Have an organizing skills. Final Year Project in University Chatbot for Programming Languages Software: Anaconda, TensorFlow, NLP, RASA, FB Devs. The purpose of this Chatbot is to overcome and help resolve issues that are faced in the traditional learning System for hands-on learning, projects, lectures, and quizzes. This bot is developed to help users to remove errors, confusion, etc. Thus this bot will help them to learn about their language in real-time conversation. EXPERIENCE Deputy Account Executive at McLean Intelligent Workforce (known as Zaphyre). (Feb 2020 - Apr 2020 ) This role involves managing a team in the Software as a Service (SaaS) industry, including team building and staff training. The job requires effective sales management and sales operations, including leadership of the sales team and management of sales processes. Effective communication is a key requirement, as the role involves communicating with different stakeholders, including clients, customers, and team members. The job also requires conducting market research to identify new business opportunities and stay abreast of industry trends. Overall, the goal of the role is to drive sales growth, improve team performance, and maximize profitability in the SaaS industry. Customer Support Executive and Outbound Sales Specialist at Tribe Consulting. (Oct 2016 - Nov 2018 ) The role requires effective communication with customers, stakeholders, and team members to build and maintain strong relationships. The goal is to ensure customer satisfaction, retention, and loyalty, while also driving sales growth and profitability. The job involves continuously analyzing and improving sales processes to optimize business performance. Overall, the aim of the role is to drive business growth, improve customer retention, and maximize profitability through effective communication, market research, and sales processes. International Business Development at ICM JAPAN (Oct 2015 - Jan 2016) Driving international business development by implementing effective sales, and marketing strategies, developing and implementing sales processes for international sales, including effective communication with customers and stakeholders in English. Using sales strategies to SEA and Oceania markets. The role required effective communication skills and building and maintaining relationships with customers, clients, and team members across different countries and cultures. Junior Sales Executive as Net Com Solution (May 2015 - Sep 2015) Responsible for generating leads, making cold calls, and following up with potential clients to secure deals. Worked with different in-house clients to grow their businesses by formulating sales strategies and communicating the value of products to clients.