Muhammad Mehboob Ul Haq

Muhammad Mehboob ul Haq Lahore, Punjab, Pakistan |-| - LinkedIn: www.linkedin.com/in/muhammadmehboob-ul-haq-44a51031 PROFESSIONAL SUMMARY Results-driven Fleet & Compliance Manager with over a decade of experience in regulatory compliance, fleet operations, process automation, and data-driven decision-making. Adept at leveraging technology, data analytics, and CRM systems to optimize fleet compliance, licensing workflows, and risk mitigation strategies. Proven expertise in leading cross-functional teams, implementing process improvements, and driving operational efficiency, resulting in reduced compliance processing time by 20% and maintaining a 95%+ customer satisfaction rating. Strong analytical acumen with a track record of executing audits for 40+ organizations, securing the highest fleet compliance scores. Experienced in Salesforce CRM, Zoho, Square, Microsoft 365, Google Workspace, and data analytics tools, ensuring seamless project execution and regulatory adherence. Key Skills: Fleet Compliance | Regulatory Licensing & Taxation | Process Automation | Data-Driven Decision-Making | Audit & Risk Management | CRM & Workflow Optimization | Project Coordination | Administrative Leadership | Data Analytics | Financial Management | Invoicing & Bookkeeping PROFESSIONAL EXPERIENCE Compliance Wizard Inc. – Lahore, Pakistan Manager Fleet & Licensing | Nov 2021 – Present • Managed a fleet of 1,000+ tractors across 45+ large enterprises, ensuring full regulatory compliance. • Achieved a 95% customer satisfaction rating through proactive issue resolution and stakeholder engagement. • Led audit processes for 40+ companies, resulting in the highest fleet compliance score. • Optimized licensing workflows, reducing compliance processing time by 20%. • Implemented CRM and data analytics solutions to enhance compliance tracking and reporting. • Managed invoicing and financial tracking using Square to streamline accounting operations. • Spearheaded team development and training, improving operational efficiency. Freightix Technologies – Lahore, Pakistan Head of Admin, HR & Management | May 2019 – Aug 2021 • Streamlined support workflows, boosting daily productivity by 15% and improving customer satisfaction. • Onboarded, trained, and managed performance of new employees. • Led two major customer loyalty programs, increasing retention by 5%. • Administered key operational and compliance tasks, ensuring efficiency and adherence to internal policies. • Utilized data collection and analysis to refine policies and optimize workflow efficiency. • Managed bookkeeping and financial records, ensuring accuracy and efficiency in accounting processes. Tome Private Limited – Lahore, Pakistan Assistant Manager Project Development | Aug 2016 – Apr 2019 • Implemented cost-saving methodologies, reducing project expenses by 13%. • Delivered projects on schedule, ensuring seamless execution and stakeholder satisfaction. • Developed strategies for optimizing administrative and operational workflows, increasing efficiency. • Leveraged data analytics tools to assess project impact and improve decision-making. Leads Group of Colleges – Lahore, Pakistan Lecturer | Admin & Controller of Examination | Apr 2011 – Aug 2016 • Managed examination operations and ensured strict compliance with academic policies. • Oversaw various administrative responsibilities, supporting academic and institutional functions. • Integrated digital record-keeping systems to streamline administrative workflows EDUCATION University of the Punjab – Master’s in Economics (2007 – 2009) TECHNICAL SKILLS & TOOLS • Salesforce CRM, Zoho, Square, Microsoft 365, Google Workspace, Zendesk, TeamViewer, AnyDesk, Outlook, Zoom, Microsoft Teams, Data Analytics Tools