Muhammad Khalid
PERSONAL SUMMARY
A highly-organised administrator with proven office management skills and lots of initiative. Able to deal with people at all levels and capable of ensuring the office runs like clockwork. Experience of organising and supervising of the administrative activities in a busy office environment.
WORK EXPERIENCE
August, 2016 – Till Now UberEats Singapore Islamabad, PK
Finance Consultant / Accounts
Key Role
Processes emails from restaurants and clients which includes, welcome emails, give access to their respective online portals, guide them how they can get their payments receipts.
Resolve their payment queries
Made adjustments if and where required
Prepare, Send them weekly payment summaries
Prepare, Send and monitor itemized bills
Manage Clients Accounts
Coordinate with payables and assist to smooth the processes.
Coordinate with three Managers and assist them with day to day tasks.
Coordinate with all relevant departments to manage the daily processes
May, 2012– To July, 2016 Habibi Raique Rawalpindi, PK
Documents Controller
Key Role
Being a Documents Controller manages Client and office affairs, which includes
Copy, Scan and store documents
Check for accuracy and edit files, like contracts etc.
Review and update Technical documents (e.g., Manuals and worflows)
Distribute project-related copies to internal teams.
File docuemnts in physical and electronical records.
Create templates for future use.
Retrieve files as requested by emoloyees and clients.
Manage the flow of documentation within the organization.
Maintain confidentially around sensitive information and terms of agreement.
Prepare ad-hoc reports on projects as needed.
I have basic knowledge of Labor and corporate Law.
May, 2006 – To April, 2012 NIB Bank Limited Islamabad, PK
Regional Manager EAMVU-North
Key Role
Hired as a Team Leader In Exteral Agencies Management Unit and got promoted to Area Manager.
Looking after different teams in 28 branches, area being watched was (whole North area, Peshawar, Abbottabad, Muzzafarabad, Manshera, Jehlum, Kharian Lala Musa, Mandi Bahuudin, Mirpur)
Manage Lawyers for legal opinions (Which includes lawyers onboardings, engage them in different tasks)
Manage Income estimations companies, review the reports, and sugguest management for ideal loan limits.
Manage and hire Appraisal agencies, for home and construction estimations.
Processes emails and coordinate with the country heads.
Attend corporate meetings for business improvements.
Attend different business seminars.
Worked extended hours.
Visit different branches to check the business momentum, praised the branch managers to get more productivity.
Engage teams in different motivational tasks to improve quality of work, and so they feel comfortable with the assisnged tasks
Arrange monthly meetings to discuss market hurdles and give sugguestion of improvements.
Handle 40million and above portfolio clients personally, and go with them out of the way to facilitate them.
Feb, 2002– Sep, 2004 Shifa Interntional HospitalIslamabad, PK
Customer Support / Assistant Accounts
Key Role
As a customer support or front dest officer main job is to maintain the hospital floor.
As I was in IPD (Indoor Paitent Department) Look after all the needs of admitted paitents.
Orders medicine from the pharmacy.
manage inventory
Look after paitents meal from FND(food and neutration Department)
Coordinate with RN(Registered Nurse) , Doctors, Operation Theater, FND (Food and nutration Department), Pharmacy, PSD (Patient services department), Admission Office, Laboratories, to run the processes smoothly.
Maintain each paitent Billing, and update all the useable things in billing software on daily basis.
Prepare discharge summaries
Education
1998 – 2001Associate Engineering Rawalpindi PK
Diploma in Computer Hardware
2001 – 2003Bachleore In Business Rawalpindi PK
Al-KHair University
Dimploma in Computer Electronics Brain Bench online
Dimploma in Autocad from Vision Institute
Dimploma in Computer Application and computer Hardware IBA
Personal Information
Maretial Status : Married
Nationality : Pakistani
DOB : October 20th 1980
Achievements
Completed Workshop From Gulfstone Traning subject Winning Through Superior Services (Karen Allawala).
Completed Workshop of Fundamentals of Managerial Skills from Ausaf International.
Certificate of Excellenace NIB Bank, Best Employee of the Month.
References
Furnished upon request