Muhammad Irfan Abdullah

Data Entry Web Research-Virtual Assistant M. IRFAN ABDULLAH :H-1, St-25 New Karol Shalimar Town Lahore, Pakistan :- :- "Seeking a data entry position cum virtual assistant, where my fast and accurate typing skills together with solid database management knowledge will contribute to the company's success. Recommended for an outstanding approach to customer service and excellent written and verbal communication skills. Strong organizational skills and the ability to manage multiple priorities reflect in a track record of efficiently meeting tight deadlines. Skills and Qualifications Skills Professional command on: Advanced skills in Excel(sales report, weekly & monthly attendance reports, Pivot Table etc) Strong Internet Research & E-mail Management etc I am having good skills of Email extraction, Web Scrapping, Schedule Management, file conversion and able to extract emails and contact details from international market too. Excellent communication skills. Languages: English (fluent) and Urdu (mother tongue) Management Skills: Attention to detail, integrity, passionate & problem solver, analytical skills, quick learner, solid management skills (planning & organizing, leadership, team working) creativity and innovation, also having excellent working skills as a team player and individually. Academic Qualifications Post Graduate Certificate in Business Management, Sep-2012 from Oxford Brookes University (UK) Jan2010 to Dec-2010 MBA Marketing, University of Central Punjab, Lahore, Pakistan, April-2004 to July-2007 Professional Experience Data Entry Specialist cum VA (Premier’s Trading-UK) (January 2015 to onwards) I am working as Data Entry Specialist-Web Research and Virtual Assistant remotely for “Premier Trading” UK based company. 1. I found the product, sourced it, registered the brand name in the UK, and listed it on Amazon. 2. I maintained all the record for that product since hunting to listing creation on Amazon 3. Organized data entry work of orders, including purchasing, shipping, receiving and all other administrative tasks 4. Reviewed 100 plus weekly work orders and maintained the customer’s details effectively 5. Improved accuracy of data entry process, revising long standing issues of delayed chargebacks 6. Executed data entry of customer information including demographics, contact information, occupation, and gender, which were included in huge numbers of clients and suppliers 7. Implemented a digital filing solution that improved record management and customer follow-up process by 7%. 8. Provided exceptional customer service by timely feedback to the customers, which increased the customer satisfaction score by 11%. 9. Maintained an extensive knowledge of the product and its specifications for answering 100% questions of the customers 10. Identified and corrected data entry errors to prevent duplication across the system Additional Activities I worked with an NGO and I had been arranging and organizing the successful meetings 2 Winning the Quiz & Debate Programs at city level Interests: Current Affairs, Music, Traveling and Cooking Reference can be provided on request