Muhammad Imran Riaz

Hi, I’m Imran.

I am not just an "admin", I am a healthcare veteran with 10 years of experience at a JCI-accredited teaching hospital (Aga Khan University Hospital).

I specialise in helping US private practices reduce administrative chaos so they can focus on patient care. Unlike general VAs who need weeks of training, I speak the language of healthcare. I understand the difference between an inpatient admission and an outpatient follow-up, and I know why a "denied claim" is a financial emergency.

What I Can Do For You Immediately:

• EMR Management (DrChrono): I can handle your scheduling, patient check-ins, and clinical note updates without needing hand-holding.
• Patient Intake & Coordination: I ensure all intake forms and insurance details are collected before the patient walks in (or logs in), reducing your wait times.
• Financial Clearance & Billing: With a background as a Financial Counsellor, I am comfortable explaining payment plans to patients and verifying insurance eligibility to prevent lost revenue.
• Compassionate Patient Support: My background as a Welfare Counsellor means I know how to handle distressed or anxious patients with genuine empathy and professionalism.

My Technical Stack:

• EMR: DrChrono (Scheduling, Profiles, Live Claims Feed).
• General: Google Workspace (Docs, Sheets, Calendar), Zoom/Teams for Telehealth.
• Compliance: Fully HIPAA aware and privacy-focused.

I am looking for a long-term partnership with a practice that values reliability and medical fluency. Let’s get your front desk running smoothly.