Muhammad Hasnain

Muhammad HASNAIN Summary E-commerce Operations Specialist with 5 years of hands-on experience managing endto-end operations across leading platforms such as Amazon, Shopify, Walmart, and eBay. Demonstrated success in creating and optimizing product listings, maintaining Contact Multan, 61000, Pakistan account health, and executing pricing strategies to strengthen market positioning. Proficient in planning and launching PPC campaigns, conducting competitor analysis, - and working collaboratively with cross-functional teams to ensure smooth and - efficient workflows. Possess deep expertise in Amazon Seller Central and marketplace operations, with hands-on experience using tools like Jungle Scout. Skilled in inventory planning, customer service management, and data-driven analysis to enhance overall Skills • Amazon Seller Central Management • Walmart, eBay, Shopify & Etsy Operations • Product Listing Creation & Optimization • Inventory Planning & Stock Reconciliation • Shipment Creation, shipment Discrepancy and Reconciliation • Order & Fulfillment Workflow Management • Account Health Monitoring & Issue Resolution • Basic PPC Campaign Oversight & Coordination • Cross-functional Team Collaboration • Marketplace Compliance & Policy Adherence • Tools: Listing Mirror, Jungle Scout, Linn works • Platforms: Asana, Trello, Monday, Slack, Microsoft Excel performance. Experience Career Goal: To leverage my comprehensive e-commerce expertise to drive E-commerce Operations Specialist sustainable growth and innovation within a dynamic retail environment. G2g (in house) | Multan, Punjab, Pakistan | Mar 2022 - May 2025 • Managed end-to-end e-commerce operations across platforms including Amazon, Shopify, Walmart, and eBay • Created and maintained product listings, including titles, bullet points, images, parentchild variations, and A+ Content (EBC) • Handled pricing strategies, promotional planning, and inventory coordination to prevent stockouts or overstock situations • Monitored and improved account health by proactively resolving listing, policy, and performance issues • Collaborated with creative, logistics, and customer service teams to ensure smooth operations and timely task execution • Oversaw FBA shipment creation, reconciliation, and inventory planning on Amazon • Uploaded bulk listings using flat files and CSVs across multiple marketplaces • Managed customer queries, removed negative feedback, and resolved support tickets with seller platforms • Executed promotional campaigns, created HTML product templates, and optimized listing visibility on eBay • Performed catalog audits, merged duplicate ASINs, and ensured compliance with marketplace guidelines •Education •University Maintained accurate tracking and timely order processing across Shopify and Walmart of Education Lahore, Multan Campus •Bachelor of Science, 2022 Languages English: Urdu: Advanced Proficient Punjabi: Proficient