Muhammad

Hafiz Muhammad Talha Contact Info Store Manager / Store Incharge at Azeem's SuperMarket - Innovative and strategic Store and Retail Manager, HR & Admin Manager with 7 years of forwardthinking personnel leadership experience. Personable and perceptive champion of corporate and team member success with proven impeccable ethics and busniss sense. Recruits and hires top talent, delivers expert staffing support to management and mobilizes engaged and loyal coporate busniess units. ✉- Street No.32-B, House No. 1255, MehmoodAbad 6, Karachi. Karachi, Pakistan  Strengths & Skills Hard Skills Soft Skills ✔ Microsoft Office ✔ Teamwork skills ✔ Risk Management ✔ Problem Solving ✔ Team-Builder ✔ Leadership Skills ✔ Administrative Skills ✔ Interpersonal Skills ✔ Recruitment & Selection ✔ Communication Skills ✔ Human Resources  Academics Title Institute Score Date Bachelor of business administration National University of Computer and Emerging Sciences, Karachi 2.6 CGPA 2015 Associate Engineer Sindh Board of Technical Education, 71% 2011 Science Group Board of Secondary Education, 62% 2008  Certifications Title Authority Date Instrument Technician technician Starting January 2015  Experience 8 years Company Designation Duration Azeem's Supermarket Store Manager / Store Incharge May 2023 - Nov 2023 6 months Azeem's SuperMarket HR & Admin Manager Feb 2023 - Apr 2023 2 months Chase Department Store HR Executive Sep 2016 - Jan 2023 6.3 years Engro Fertilizers Limited Warehouse Officer / Warehouse Incharge Dec 2013 - Dec 2015 2 years Call Centre Solutions UK Customer Service Representative / CSR Feb 2012 - Nov 2012 9 months  Work History Azeem's Supermarket Store Manager / Store Incharge Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability Meet sales goals by training, motivating, mentoring and providing feedback to sales staff Ensure high levels of customers satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and visual merchandising standards Report on buying trends, customer needs, profits etc Propose innovative ideas to increase market share Conduct personnel performance appraisals to assess training needs and build career paths Deal with all issues that arise from staff or customers (complaints, grievances etc) Be a shining example of well behavior and high performance May 2023 - Nov 2023 (6 months) Karachi, Pakistan Azeem's SuperMarket Feb 2023 - Apr 2023 (2 months) Karachi, Pakistan HR & Admin Manager Maintaining physical and digital personnel records like employment contracts and PTO requests. Update internal databases with new hire information. Gather payroll data like bank accounts and working days. Schedule job interviews and contact candidates as needed. Respond to employees’ questions about benefits (for example, number of vacation days they’re eligible for) Setting, monitoring, and achieving HR targets Leading the HR and administration team Running the office and facilities management functions Managing employee relations Ensuring full compliance with company policies and procedures Overseeing the payroll functions Calculate and report on employee turnover rates (monthly, quarterly and annually) Plan attractive compensation and benefits packages to increase retention Chase Department Store Sep 2016 - Jan 2023 (6.3 years) Karachi, Pakistan HR Executive Managing 3 branches of chase department store and daily by chase but having overall experience of 7 branches, Including, Filing, Hiring, Discipline, Rules Making, and Payroll. Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive Coordinate and direct work activities with managers. Assist in employee compensation. Maintaining a detailed record of the company’s employees. Supervising the day-to-day operations of the Human Resources department. Conducting exit interviews to identify the reason for termination/resignation. Maintaining and recording employee attendance. Engro Fertilizers Limited Dec 2013 - Dec 2015 (2 years) Karachi, Pakistan Warehouse Officer / Warehouse Incharge Manage to staff Dispatching Receiving Total staff manage Audit Disburse salary Other works Call Centre Solutions UK Feb 2012 - Nov 2012 (9 months) Karachi, Pakistan Customer Service Representative / CSR Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions  Projects Instrument Technician Dec 2014 - Jan 2015 (1 month) Company: National Refinery Limited Lube I P # 2308 Performed test, calibrate, install, repair, and inspect manufacturing equipment and monitoring devices.also perform general maintenance on the equipment and design new measuring and recording equipment.  Awards Title Authority Date Hifz-e-Quran Hafiz 2001  Industries Recruitment/Employment Firms Warehousing Human Resource Management  Languages Punjabi - Native Urdu - Native Arabic - Medium English - Medium * Functional Areas Administration Executive Management Human Resources Warehousing  Hobbies Writing Marketing Cricket community involvement