Muhammad Ehsan Khan

CONTACT DETAILS M.EHSAN KHAN OPERATIONS SPECIALIST -- @m-ehsan-khan/ F-11 markaz, Islamabad ABOUT ME I'm a detail-oriented Operations Specialist with expertise in offer management, campaign optimization, and issue resolution. I excel in crafting engaging content, conducting translations, and collaborating across teams. My proactive problem-solving, data analysis, and dedication to user experience align perfectly with my role as a User Operations Specialist, contributing to the app's success and our mission of inspiring a healthier planet. WORK EXPERIENCE Operations Specialist StarMaker | Aug 2022- present SKILLS SUMMARY Excellent communication skills Team management and leadership Oversaw day-to-day operations of live streaming events, including managing technical staff and ensuring the quality of live streams across multiple platforms. Collaborated with cross-functional teams to ensure the successful execution of live events. Developed and implemented standard operating procedures to improve workflows and increase efficiency. Software Development Managed technical infrastructure, including video encoding, streaming servers, Staff and User Training and content delivery networks. Expertise in optimizing streaming workflows Strong project management skills Software Quality Assurance Worked with content partners to ensure the successful delivery of live programming. Operations Associate Bigo Technologies | Feb 2021- Aug 2022 Led technical teams responsible for the successful delivery of live streaming events. Designed and implemented streaming workflows that optimized performance and minimized downtime. Worked with content partners to ensure that technical requirements were met for LANGUAGES live events. Managed technical infrastructure, including video encoding, streaming servers, and content delivery networks. Urdu Native Analyzed user engagement data to optimize content and enhance the streaming experience. English Fluent Application Development Assistant Wah(PVT)Ltd.|Nov2020-Feb2021 Front-End Developer Auxilio Tech| December 2019- August 2020 EDUCATION Bachelor of Science in Computer Science National University of science and Technology , Islamabad