Muhammad Bilal Younis

MUHAMMAD BILAL YOUNIS Virtual Assistant & IT Support Specialist- - Bhimber, AJK, Pakistan ABOUT ME Detail-oriented Virtual Assistant & IT Support Specialist with a strong focus on Administrative Support and Platform Management. Expert in managing highvolume document workflows, navigating global job boards, and executing precise data entry tasks. With a background in BS IT, I combine technical troubleshooting skills with administrative efficiency to support remote business operations and lead generation campaigns. EDUCATION BS Information Technology NUML University (2021 – 2025) CERTIFICATIONS CCNA 200-301 Network Administrator (NAVTTC) IT Essentials WORK EXPERIENCE Virtual Assistant (Operations & Admin Support) Freelance | 2020– Present (4 years focus on platform management) 1. Platform Operations: Managed end-to-end application processes on international platforms including LinkedIn, Indeed, Hiring Cafe, and Career Builder. 2. Document Coordination: Processed and organized large batches of professional CVs/documents for management review. 3. Database Management: Maintained real-time tracking sheets to monitor task progress and ensure 100% accuracy in data submission. 4. Lead Generation: Executed targeted web research and LinkedIn outreach to identify growth opportunities. 5. Administrative Support: Assisted in email campaigns and handled daily administrative tasks for remote clients. Intern Network Associate 1. Configuration of network devices, including Cisco routers and switches. 2. Lab setup and configuration of VLANs and subnets. 3. Configuration of routing and switching protocols. 4. Working with wireless devices, such as wireless routers and access points CORE SKILLS Virtual Assistant: Platform Management (LinkedIn, Indeed, CareerBuilder), Resume Coordination. Lead Generation: LinkedIn Research, Web Scraping, Targeted Data Collection. Data Management: MS Excel, Google Sheets (Advanced Formatting & Tracking). Administrative: Email Management, Documentation, Internet Research. Technical: IT Support, Networking (CCNA), Troubleshooting, System Administration. TECHNICAL SKILLS Networking Protocols: TCP/IP, DNS, DHCP, ARP, ICMP, VLANs Routing & Switching: Basic configuration of routers and switches (Cisco) Network Troubleshooting: Using tools like Wireshark, traceroute, ping, PuTTY/SSH Firewalls & Security: Basic firewall configuration, access control lists (ACLs), NAT Wireless Networking: Configuring and troubleshooting Wi-Fi access points Operating Systems: Windows Server administration, basic Linux networking commands Cabling & Hardware: Structured cabling, patch panels, network racks LANGUAGES Urdu: Native English: Intermediate (Professional Communication)