Muhammad Bilal Khan

Muhammad Bilal Khan

$8/hr
Communication, Trasncription and Customer support skills.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
33 years old
Location:
Swabi, Kpk, Pakistan
Experience:
8 years
Muhammad Bilal Khan Objective Medical Lab Professional I am a highly conscientious and organized graduate who sets high work standards and has the drive and intellect to achieve set goals. I have good oral and written communication skills as well as a decisive nature. I possess an ability to work both individually, using my own initiative and as part of a team. Above all, I have an abundance of enthusiasm to achieve promising results in whatever I set out to achieve. Education Basic information Muhammad Bilal Khan-- Village and post office Zarobi, tehsil Topi district Swabi, KPK, Pakistan Passport Number: QV- Expiry:--, - Secondary School Certificate Pasban Model School Zarobi (Swabi) Classification: A Grade (76%) in Science. Modules studied include: English, Urdu, Physics, Chemistry, Biology, Math. Higher Secondary School Certificate Khyber Model School & College Kotha (Swabi) Classification: B Grade (63%) in Pre-Medical Modules Studied Include: English, Physics, Chemistry, Biology. January 1997 - January 2007 May 2007 - May 2009 BS (Hons) April 2010 - April 2014 Hazara University Garden Campus Mansehra Classification: 3.37 CGPA in Biochemistry Modules studied include: Biochemistry,Microbiology,Endocrinology,Human Physiology,Hematology, Immunology, Protein Chemistry. Work experience Medical Transcripotionist September 2015 - October 2015 HIITES (Formerly Advanced Medical Practice Management ) • Transcribing audio of doctors conversations with patients into written text (HIPAA compliant). • Recording patients vital signs • Calling in patients prescription to the pharmacy Laboratory Supervisor March 2017 - March 2025 Islamabad Diagnostic Centre Pvt Ltd Directed daily laboratory operations, ensuring the timely reporting of tests and strict adherence to QA/QC protocols. Managed quality control across all lab sections, implementing effective quality management systems and statistical tools to enhance process reliability and validity. Led staff training programs, identifying training gaps, organizing sessions, and maintaining smooth lab operations through effective scheduling and leave management. Supervised compliance with internal and external quality assurance standards, ensuring adherence to laboratory policies and protocols. Optimized inventory usage by minimizing waste of chemicals and supplies, contributing to cost-efficiency. Addressed and resolved patient grievances promptly, maintaining high service satisfaction levels. Certification & License Medical Laboratory Technologists Association of Pakistan: Member. Registration ID: MT-554-PK Expiry:- Dubai Health Authority: • CBT Passed • Dataflow PSV Completed Projects Private Public Partnership of the Punjab Government December 2017 to May 2020: I have been a part of Private Public Partnership of the Punjab Government since December 2017. In this project the Punjab government has outsourced its laboratories of district headquarter hospitals of Jhelum, Chakwal and Attock to Islamabad Diagnostic Center private limited. I have previously worked at Chakwal and currently working at Attock to help and serve the poor and underprivileged people of the regions providing them with accurate cheap and timely diagnostic services which is first of its kind project in Pakistan. Software Skills I am a proficient user of the following operating systems and software packages: Microsoft Windows 7, 8 ,8.1, 10, 11 MS Office PDF readers and Editors AI Tools WEB EMR Core Skills • I have a full command over the English language having a vast vocabulary, good accent and good grammatical and excellent spelling and writing skills. • My education has allowed me to gain Compliance Training in areas such as Ethics, Drugs and Harassment Free Workplace. • I remain flexible to adapt to any given situation, having dealt with vast changes and a number of different situations in my career. • I fully understand the advantages of team work and I am an effective team player, having worked as part of a number of small and large teams at University. • I have developed extensive communication and interpersonal skills due to the nature of both my degree course and my job. Interests Actively interested in emerging technologies and Information Technology. Currently enhancing skills in networking and enrolled in a course on IT troubleshooting and preventative maintenance through self-learning. References Available upon request.
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