Muhammad Adnan

Muhammad Adnan

$9.99/hr
Excel Data Manager and Data Entry Expert
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
31 years old
Location:
Karachi, Sindh, Pakistan
Experience:
1 year
Muhammad Adnan Career Objective To secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise of procurement and employee satisfaction services within a positive team environment. Employee-Mobile: - Mobile: - D.O.B : 30th Nov 1993 Key Skills Commercial awareness: Knowing and willing to know more how a business or industry works and what makes a company tick and how it competes in its marketplace. Communication: Nationality: Pakistan Passport : CG- Passport : CG- Validity : 19 July 2023 National I.D:- Covering verbal and written communication, and listening. Concise and focused; being able to tailor my message for the audience and listening to the views of others Teamwork: Proving a team player but also has the ability to manage and delegate to others and take on responsibility. Negotiation and persuasion: Being able to understand where the other person Marital Status: Single Height : 175 CM Weight : 154 Lb Mother Lang: Punjabi Address In UAE International City Spain Cluster 11 Floor 2 House 211 is coming from so that both can get what you want or need and feel positive about it. Leadership: Showing potential and motivated zeal so that other colleagues that may work for them. Perseverance and motivation: Working life presents many challenges and i need to show employers that I’m the kind of person who will find a way through, even when the going gets tough and stay cheerful. Organization: Working efficiently and productively, and manage my time well. Confidence: Local Address in Pakistan Clifton Block 3 Ahmed Raza Khan Road Hijrat Colony, Karachi. Being confident in myself but not arrogant, and having confidence in my colleagues and the company I work for. Academic Qualification Typing Speed 50 to 60 WPM in min Matriculation Completion year 2010 form St’anthony English High School Intermediate Completion year 2012 from Govt. Degree J.S College Merchandising Completion year 2015 from PHMA Computer Science Completion year 2018 from KU also Professional Experiences Tele Tech Call Center Pvt Jan 01(12) till Dec 20(13) Position: CSR Mystic Social Media Org Jan 15 (14) till Dec (14) Position: Marketing and Social Media Assistant / Recovery Officer Eplanet Communication Pvt March 15(15) till May 20 (16) Position: Ger & Eng CSR Cupola Tele Services Position: Credit Card data Optr & Approval Processor Languages And Computer Skills 1. 2. 3. 4. English (Certified) German (Certified) Arabic (Certified) Japanese (Certified)  Answer and dial Calls and responds to every email on daily basis.  Manage and resolve customer complaints.  Sells products by establishing contact and developing relationships with prospects.  Identifying Customer’s needs, Clarify information, research every issue and  Providing solution.  Maintain relationship with Clients by providing support, information and guidance, researching and recommending new opportunities and recommending profit and service improvements.  Maintains quality services by establishing and enforcing Organization standards  Build and execute social media strategy through competitive research, Platform determination, benchmarking, and messaging and audience identification.  Generate, Edit, Publish and share daily content (original text, images, video Or HTML) that builds meaningful connection and encourage community Members to take action.  Collaborate with others departments (customer Relation, Graphic Designer) to manage reputation     Manage large amount of incoming calls. Generate Sales leads. Provide accurate, valid and complete information by using the right method. Keep Records of Customer Interactions, Process customer account and file Documents.  Handle Complaints, Provide appropriate solutions and alternatives within the time limits.  Follow up to ensure resolution.     Submit and implement data received via software or Email. Approve financial request of all types of Credit Card. Provide daily work report to Client. Managing all Customer’s record and send all record to Head office on weekly basis.  Processing SDP cards and normal Card.        Certified I.T Diploma Holder Acknowledgment of Windows Having skills on Many Software Hardware Acknowledgement Web and Social Skills Ms handling Skills Web Development (Certified from Aptech) References: Mir Shaeque Zain-Ud-Din - (Senior Fraud Analyst in CBD) - (Work as CSR in RTA)
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