Muhammad Adil Shahid

MUHAMMAD ADIL SHAHID- Educational Qualification York University, Toronto, ON - BA (Hons) Political Science: 3.0/4.0 GPA Work Experience WordAgents, Brightwaters, NY Jan 2022-Present Freelance Content Writer Authority Builders Co.,  St. Pete Beach, Florida Jan 2021-Dec 2021 Freelance Content Writer • Conducted extensive research and wrote over 400 articles and blog posts for the company’s international clients • Wrote unique, high quality content in a wide array of niches and in different styles and tones while adhering to strict deadlines • Strategically inserted keywords in each piece of content in order to help businesses rank higher on search engines and grow quickly • Used SEO tools like Surfer SEO and Clearscope to optimize content • Edited and proofread content using Grammarly Ingram Micro, Toronto, ON Oct 2019-Jan 2020 Logistics Associate- Seasonal Contract • Picked customer orders from inventory locations with utmost speed and accuracy • Organized incoming packaging supplies to ensure all time sensitive orders are completed on a priority basis • Accomplished productivity goals daily to ensure timely delivery of products ordered • Replenished inventory by sorting and putting away products in their designated locations • Maintained a safe and clean work environment at all times Amnesty International at York University Jan-April 2019 Student Volunteer • Attended monthly meetings and seminars while working in collaboration with members to organize events and campaigns on campus aimed at protecting and promoting human rights globally • Regularly updated the organizations social media pages to inform members about upcoming events and campaigns • Mobilized students to join the cause and raise awareness about grave human rights violations in any capacity such as through the use of social media platforms Wal-Mart, Toronto, ON June-Nov 2016 Customer Service Associate • Delivered superior customer service in a fast paced environment by effectively responding to various customer queries and complaints • Helped customers locate and choose their desired products • Answered customer phone calls and resolved their queries in a highly courteous manner • Aided customers in carrying out heavy merchandise to their vehicles • Maintained store cleanliness standards by communicating with the maintenance department Regularly JS Bank Limited, Karachi, Pakistan April-May 2014 Customer Service Representative- Internship • Greeted customers as they entered the bank • Listened to their queries and directed them to the appropriate department • Transferred incoming calls to the relevant staff members and booked appointments Skills and Qualifications • Strong ability to research and critically analyze information using different sources • Highly developed writing skills (Samples available upon request) • Excellent verbal communication with fluency in English • Excellent typing skills at 60+ WPM • Proficient with Google Docs and MS Office • Confident presenting information to small or large audiences • Team player with the willingness and proven ability to work well in a team environment • Good time management skills with the ability to prioritize tasks and meet deadlines