Muhammad Abubakar Kodomi

With 8 years of extensive experience in customer engagement and IT support, I am a seasoned professional dedicated to delivering exceptional customer experiences and driving sales growth. Holding a Bachelor's degree in Computer Engineering and a Master's in Information Technology, I bring a strong technical background combined with effective communication and sales skills.

Throughout my career, I have demonstrated a keen ability to connect with prospects and customers, understand their needs, and provide tailored solutions. My experience includes leveraging customer relationship management systems like HubSpot and Go High Level to efficiently manage leads, track interactions, and ensure follow-up actions that convert prospects into satisfied customers.

As an experienced appointment setter, I have successfully executed cold calling campaigns, using persuasive communication techniques to generate interest and schedule appointments. My approach focuses on building rapport quickly, identifying key decision-makers, and overcoming objections to secure qualified leads. I am adept at using tools like Calendly for appointment scheduling, ensuring seamless coordination and follow-up.

In addition to my customer-facing skills, I have experience working with platforms like Zendesk to manage support tickets, ensuring a smooth customer experience from initial contact to resolution. My ability to multitask and stay organized allows me to handle high call volumes while maintaining a high standard of customer service.

My technical expertise, combined with a customer-centric approach and strong sales acumen, positions me as a versatile asset capable of driving results in dynamic environments. I am excited about the opportunity to leverage my skills in an appointment setter or cold calling role, contributing to your team's success and fostering lasting customer relationships.

In summary, my blend of technical proficiency, sales experience, and a collaborative mindset makes me well-suited to excel in a fast-paced and results-driven environment. I am eager to contribute to your team and drive impactful sales and customer engagement outcomes.