Muhamad Iqbal Jayadi

OBJ EC TI V E To obtain a challenging Sales Project with ICT area, Focusing solution that contribute to the company growth. My technical presales, and engagement skills, and experience in solution cultivating with technology driving business objectives. CO NT AC T • - • Linkedin • (- • Indonesia, Jakarta Greater Area ED UC A TI O N POLITECHNIC GAJAH TUNGGAL, Electrical Engineering 2002 - 2005 SK IL L S • Technical Pre-sales Skill • Presentation Skill • Network Design and Optimization • English and Bahasa Indonesia Provision language Iqbal Jayadi SERVICE SOLUTION MANAGER Telecommunication practices with more than 18 years’ experience which focusing on service solution manager role. Delivery, Engagement, Presales, and Account Management experiences. It involves service domain product within bundled, un-bundled sales inclusive of software tools. E XP E R IE N CE ER IC S SO N R EG IO N AL ( MO AI) . MS Solution Manager Dec 2021 – till date Latest Job Description: 1. Manage solution within manage service across MOAI (Market Oceanic Asia and India) market for new customer/ operator, or on-going service extension. 2. Manage profitability, deliverables and customer relationship within new offers, change-request (CR) and extension contract. 3. NDO (Network Design and Optimization) solution owner within its costing/ profitability, solution presentation, contract, deliverables KPI, time-plan, and service roadmap. 4. NDO Tools Ecosystem Architect, within Ericsson’s own tools and 3rd party Tools. Solution Responsible for Network Design and Optimization Manage Service portfolio within Technical compliance, Solution Creation, Cost Calculation/ Estimation, Tools Ecosystem and overall Business Case Selling and customer communication throughout negotiation. Latest Won Project: 1. Malaysia : Celcom-Digi-Berhad (CDB) Manage Service Business Scale: 12k physical site MS Optimization for 5 years 2025 2. Thailand : DTAC-True Co. Manage Service Business Scale: 54k ~ 26k physical site MS Optimization for 5 years 2024 Muhamad Iqbal Jayadi Service Solution Manager P T. E R IC SS O N I N DO N ES I A NDO Service Solution Manager Dec 2019 – Dec 2021 Leading the NDO Engagement within Indonesia Operators, most job description: 1. Finding Customer Pain-points, and finalized the solution to answer pain-points 2. Cultivate new solution within NDO and inter-service domains 3. Responsible for engagement presales from presentation until final negotiations. 4. Internal process engagement with Core-3. New Service Solution Creation for: 1. Advisory Service, AI based service for network optimization and planning. 2. App Experience Optimization, End-to-End OTT Application Service Optimization. CO NT AC T • - • Linkedin • (- • Indonesia, Jakarta Greater Area ED UC A TI O N POLITECHNIC GAJAH TUNGGAL, Electrical Engineering 2002 - 2005 SK IL L S • Technical Pre-sales Skill • Presentation Skill • Network Design and Optimization • English and Bahasa Indonesia Provision language Indonesia : XL Axiata Advisory Service Business Scale : 12k physical sites Consultancy Service Business estimation over 2 MUSD/ Year 2022 Telkomsel Supreme Service Business Scale : 500 ~ 4000 physical sites performance Improvement Service Business estimation over 1 MUSD/ Year 2020 and 2021 P .I .W ORK S APAC Solution Manager Aug 2016 – March 2019 Main Job Descriptions 1. Service Sales Manager in regional Asia pacific. Responsible for supporting sales project bidding on C-SON tender, reviewing KPI (Key Performance Indicator) requirement for project and network acceptance in 2G,3G,4G and 5G network. Manage and monitor each country sales performance including project risk, and gross profit. Quantifying and qualifying leads and opportunity in project. Promoting and campaign new service product and consulting for new opportunity. 2. Develop new solution for customized product or process. Responsible to customized new solution to adapt with each country’s market condition. 3. Manage business process in south pacific region’s countries. Responsible to manage and improve recourses, costing strategy, technical capability assessment, delivery project timeline feasibility analysis and branding development process. Managing Solution for APAC region tenders ; • Indonesia (IndosatOoredoo, Telkomsel, H3I, Bolt) • Malaysia (U-Mobile) • Singapore (Singtel, M1) • Sri Lanka (Mobitel) • Myanmar (MPT) Muhamad Iqbal Jayadi Service Solution Manager • Vietnam (Viettel) Managing Customer Relationship closely with Indosat Ooredoo, XL, H3I. Gathering relevant intelligence information for sales process. Cultivating and customized solution for C-SON system for more than 28 modules, functions and its product portfolio in new customer or current customer in APAC region. Sales Account Project : Indonesia : • Indosat Product Management Scope uSON product and service solution design (HLD and LLD) and new customer engagement. Responsible for PO processing, solution clarification and surrounding system analysis. uSON PM product demonstration, within demo environment demonstrate each product feature and function to address each technical network issues. CO NT AC T • - • Linkedin • (- • Indonesia, Jakarta Greater Area ED UC A TI O N POLITECHNIC GAJAH TUNGGAL, Electrical Engineering 2002 - 2005 SK IL L S • Technical Pre-sales Skill • Presentation Skill • Network Design and Optimization • English and Bahasa Indonesia Provision language Project Management Scope Project Pre-requisites and kick-off meeting Project timeline negotiation Project acceptance support Solution Management Scope uSON PM product and service tender support. Responsible for solution competitiveness and technical readiness • XL Responsible for New Account Engagement (customer organization mapping and analysis). Product and Solution introduction. • H3I uSON PM and uSON Product introduction. PoC support Singapore: • Singtel C-SON Product Tender, Responsible for RFP compliance, Technical Proposal Solution, Solution Costing and Acceptance Procedure. • M1 uSON PoC, Responsibility for customer engagement, existing SW and HW analysis and internal costing. Malaysia : • U-Mobile uSON PoC, Responsibility for customer engagement, existing SW and HW analysis and internal costing. Myanmar : • MTP RNP/O Service Tender, Responsible for Requirement Compliance, KPI compliance, Solution Documentation, Scope cultivating and Cost Calculation. Product Demonstration, within the demo environment responsible to demonstrate each of the feature and function to address each technical network challenge. Vietnam : • Viettel Muhamad Iqbal uSON PM Product Clarification with Samsung, Responsible for technical feature clarification. Jayadi Sri-Lanka : • Mobitel uSON Tender Turnkey, Responsible as bidding leader, RFP Compliance, KPI compliance, Product Technical documentation, Legal documentation, Bid Bond submission, Tender Document Submission, and clarification. Service Solution Manager Sales Target 2016 ~ 2018 : ~2 MUSD Achievement : ~4 MUSD P .T HU A WE I T EC H I N V ES TM E NT SOUTH PAC NIS Service Solution Manager March 2008 – Aug 2016 CO NT AC T • - • Linkedin • (- • Indonesia, Jakarta Greater Area ED UC A TI O N POLITECHNIC GAJAH TUNGGAL, Electrical Engineering 2002 - 2005 SK IL L S • Technical Pre-sales Skill • Presentation Skill • Network Design and Optimization • English and Bahasa Indonesia Provision language Main Job Descriptions: Cultivating service solution and maintain business process for wireless services. Managing and improving resource capability and skills in south pacific area (Indonesia, Malaysia, Brunei, Singapore, Australia, New Zealand, and another pacific island). Focusing RF service solution in 2G, 3G and 4G wireless network (re-farming, IP evolution, RAN Sharing solution, small cell) including its RNP, RNO and Design service as end-to-end solution to aim competitiveness to grow a healthy business in each country’s current market condition. Responsible in sales process management, market analysis, technical capability assessment, and resource cost arrangement. Assisting internal business process to decide sales target and cost allocation for each respective country’s management system. New Service Solution Creation for: 1. End to End SMS Network Performance Improvement Service solution for CDMA to fix and maintain network’s SMS performance by daily and improving its KPI performance by End-to-End Network parameter audit and comprehensive improvement. 2. Decongestion Service Solution, Network Balancing and Capacity Management. 3. Network Performance Improvement Solution, Network KPI Improvement Sales Account Project : Indonesia : • H3I 3G Nepa project, working for winning 8 MUSD tender for RNP/O rollout project. Incharge for KPI compliance, technical clarification and pricing (internal cost) • Indosat Rollout tender support for RFP compliance competitiveness analysis • Bakrie Telecom End to End SMS network improvements service as solution designer, cost, competitiveness and acceptance criteria. • XL MS project re-scope for Smart Network Planning Solution Malaysia : Muhamad Iqbal Jayadi Service Solution Manager • DiGi Rollout tender extension, RFP compliance, technical clarification and KPI negotiation/ recommendation discussion • U-Mobile New Build network turnkey tender support for TCO calculation, risk analysis and requirement compliance • Celcomm New build network rollout SWAP scenario solution design, for its competitiveness, ROI and risk analysis. Philippines : • SMC New Build network rollout for 4G LTE TDD and FDD tender requirement compliance analysis. Brunei : • TelBru Network Planning for 3G UMTS and 4G LTE FDD solution design. New CO NT AC T • - • Linkedin • (- • Indonesia, Jakarta Greater Area ED UC A TI O N POLITECHNIC GAJAH TUNGGAL, Electrical Engineering 2002 - 2005 SK IL L S • Technical Pre-sales Skill • Presentation Skill • Network Design and Optimization • English and Bahasa Indonesia Provision language Zealand : • TNZ 4G LTE new build rollout solution design, KPI analysis and cost analysis Sales Target 2015 : ~375 MUSD Achievement : ~367 MUSD/ 98% Radio Network Planning and Optimization Engineer Managing radio network performance for CDMA and GSM in Jakarta and east java area which have more than 1000 more BTS and 10 more BSC by 1 year. Maintain and update radio network parameter which related with network accessibility, retainability, mobility and interoperability of the network. Costumer interfacing as a team leader, assisted by sub-con resource to manage and report network performance. Proposing Optimization planning and execution. Project : • Telkomsel Radio Network Planning for nominal sites for quantity of 200 nominal sites and 600 candidate sites, join project site survey, and candidate site analysis. Coverage simulation planning using ATOLL tools and population spread analysis with contour thematic map. • Telkom Flexi Radio network optimization for 2 BSC area in central java with ~300 sites in 3 carrier for CDMA and EvDO.