Muddasar Ahmed Shah

MUDDASAR AHMED SHAH Present Address: H#2 St#8 madni st noor Muhammad road shakrial, Rawalpindi, Pakistan Permanent Address: As above Mobile : - - E-mail :- - OBJECTIVES Pursue advance opportunities with major Telecom and IT companies to utilize my soft skills in relaxed and working environment enriched with high professional standard. I wish seeking a challenging position with a progressive employer where my goal-oriented performance, dedication to results, individual initiative, and teamwork skills will be key elements of success. WORK EXPERIENCE CMPAK ZONG North Region, Islamabad Pakistan (March 2017-To-Present) Working as BSS Engineer in CMPAK Zong on Alcatel-Lucent and ZTE equipment from March 2017 to Present. Operation and maintenance of GSM BTS sites. Network Integration and SWAP implementation Commissioning of Outdoor BTS (MBOIE, MBO2E). 24/7 support to customer (PMCL) to maintain smooth and fault free functioning of commissioned network elements(BTS,BSC,MFS,TC,OMCR). Monitoring of BSC and controlling of multiple BTS. Node B and ENode B commissioning & Integration BPKe card Configuration for expansion of 3G services. HC of assigned BSC’s on Quarterly basis. Performing 3rd Carrier addition activities in network. Rehoming of 3G sites from one RNC to another RNC. ZTE CMPak Project North Region, Islamabad Pakistan (July 2015-To-March 2017) Worked as Senior Technical support Engineer (RAN Dept.) in ZTE from July 2015 to Present on CMPAK 3G /4G project. (Roll-out and NPM Project) Network Integration and SWAP implementation Node B and ENode B commissioning & Integration. BSS/RAN parameters optimization & tuning on ZTE Client EMS. Planning and Implementation of 3G sites. 4G (Service effecting) Alarm Report with Aging. 3G Alarm Report Stats of Major KPI’s Support for roll out 3G+4G sites 3G+4G parameter modification and CR implementation Script Preparation and WO Implementation of RF parameters 3G+4G alarm monitoring Provide assistance to DT field team regarding 3G+4G IRAT handovers & soft handovers. RTWP stats and graph's interference while video call/Throughput issues. Handling customers, corporate customer complaints by coordinating with the DT teams and resolve the issue. Responsible for daily reports including Optimization Dashboard Report for 3G/4G KPIs, 3G/4G Alarm Report and Packet Loss reports. ZTE CMPak Project North Region, Islamabad Pakistan (2 July 2014-To-July 2015) Worked as a Technical support Engineer in ZTE (RAN Dept.) on CMPAK project from 2nd July 2014 to August 2015. Managing Transmission Network Swap with MPR 3G Supporting Equipment. Conduct meetings with customers on weekly basis Manage the Installation & Commissioning of Alcatel-Lucent MC-TRX equipment. Alcatel-Lucent MC-TRX Troubleshooting. Conducting Site survey according to plan TSSR for both indoor and outdoor sites Alcatel 3G Wireless MC-RRH Installation & commissioning. Alcatel 3G Wireless MC-TRX Installation & commissioning. Expansion of Radio Equipment in both Indoor & Outdoor BTS. Sector swapping of both A9100 & RRH sites. Performed Swap and cutover activities. Maintain TCH ASR cells along with aging. Providing level I & II Support to customer on Alcatel-Lucent OMC and BSS equipment, BTS. Abacus Consultant Dec 13th to July 2014 Site Engineer Alcatel Lucent Pakistan Worked on Alcatel-Lucent A1353-RA platform for configuration and troubleshooting of the whole Alcatel-Lucent BSS network according to the system requirements. Power, BTS and Electrical Alarms (DG and Batteries). Survey of Sites for Installation. Preparing MRF for material delivery.  Fault Diagnosis of Microwave Equipment’s and RNC related fault. Operation & maintenance of BTS and Microwave links. Conducting Acceptance test (AT) for new eNodeB sites. Weekly preventive maintenance for the BSC/RNC, Back Bone and BTS sites. Part of 3G SWAP team from INDOOR to OUTDOOR. Perform SW Upgrades ,Configuration and Maintenance RAN Database Creation and Configuration for Swap. Technical Support to deployment teams. Expert in Alcatel Microwave PDH 1+0 and 1+1 links AWY9400. Installation commissioning and troubleshooting of Alcatel Microwave equipment. MXC/AWY9400 PDH 1+0 and 1+1 including Super PDH 32E1 system (AWY9400) Performed customer acceptance of Alcatel Microwave PDH and SDH links. Expert in NEC MW Paso link & Paso link + First, Second and third level support to the teams in field. Post swap issues: Alarm Verification, Down TREs restoration, Call Drop issues Current & Historical Alarms Collection of different sites using OMC-R Assisting the person on site for conducting different type of activities for Low Efficient, Allocation of TRXs, Frequencies & RSLs to expanded TREs on OMCR end, To provide support to the site Engineer for troubleshooting. Supervise Material delivery to and from Ware house. Maintain and check the quality of installation according the Operator Requirements. Maintain the weekly progress and update the statistic data of installed sites. Resolve Relating trouble tickets either from customers or from field maintenance team. Conduct weekly meeting with team and analyses the team performance, make necessary arrangement to improve the team skills. Follow up for Connectivity for new sites, services for new sites, and also on site visits for new sites to check the quality and detect the installation and commissioning fault to aware the subcontractors or site engineers TURNOTECH Pvt. Ltd (ALCATEL LUCENT LAHORE) May 12 to May 2013 Worked as Technical Support Engineer in Alcatel Lucent, Lahore on Mobilink Project. Operation and maintenance of GSM BTS sites. Worked on Alcatel A9100 Evolium BTS. Commissioning of Indoor BTS (MBI3 & MBI5). Commissioning of Outdoor BTS (MBOIE, MBO2E). Expansion of Radio Equipment in both Indoor & Outdoor BTS. Performed Swap and cutover activities. Performed Trx Expansions (TGT09, Trage, TGT18, and Trade) for 2G Sites. Provided support to site engineers for Trouble shooting. Working Coordination during installation. Implementation of work orders Sent by RNE Team. Performed LOOP/BREAK Testing for E1 through OMC-R terminal. Alarm monitoring, Resolution of faults Operation and Maintenance. Monitoring and analysis of alarms in the network elements and providing support to Field Engineers for rectification. 24/7 support to customer (PMCL) to maintain smooth and fault free functioning of commissioned network elements(BTS,BSC,MFS,TC,OMCR). To analyze K15 traces (Abis and A interface To resolve QoS issues which involves Call Drops, Preparation failure, RTC drops, Congestion, HO failures, Zero Calls, Low CSSR /HSR and High CDR. MICRO WORLD TELECOM (ALCATEL LUCENT LAHORE) Nov 10 to Mar 2012 Worked as Technical support Engineer in Alcatel Lucent, Lahore on Mobilink Project Expansion of Radio Equipment in both Indoor & Outdoor BTS. Performed Swap and cutover activities. Performed Trx Expansions (TGT09, Trage, TGT18, and Trade) for 2G Sites. Performing the BSC Rehoming and Site Reparentings. Performed software migration (B10 to B11) of PMCL Network. Operation and maintenance of GSM BTS sites. Basic knowledge of network implementation. Provide all kind of Hardware as well as software Support to Field Team. Good knowledge of network topology and capabilities for Access and Radio. To resolve QoS issues which involves Call Drops, Preparation failure, RTC drops, Congestion, HO failures, Zero Calls, Low CSSR /HSR and High CDR. 24/7 support to customer (PMCL) to maintain smooth and fault free functioning of commissioned network elements(BTS,BSC,MFS,TC,OMCR). To analyze K15 traces (Abis and A interface). To read and correct problems in the DLS (Database) of a BSC Inter OMC BSS Shifting. Monitoring of BSC and controlling of multiple BTS. Team Member of SWAP activity from INDOOR to OUTDOOR. ALCATEL LUCENT ISLAMABAD Sep 10th to Nov 2010 Worked as Internee in OMCR dept. on CM PAK (ZONG) project Working co-ordination during installation. All kind of Hardware as well as software Support to Field Team. Monitoring the status of BSCs. Monitoring the status of OMLs. Working on OMC-R terminal. Control the Cell Sites through OMC terminal. SIEMENS COMMUNICATIONS Nov 09 to Dec 2009 Worked as Internee in Optical Fiber networking. Installation of new WiMAX sites. Troubleshooting issues related to the configuration/ Installation of the video management software and its servers. EDUCATION: - IET (AIOU) Rawalpindi, Pakistan BE (TELECOMMUNICATION ENGG ) - FAZAIA COLLEGE J/C RAWALPINDI Rawalpindi, Pakistan Intermediate in Pre-Engineering - FAZAIA COLLEGE J/C RAWALPINDI Rawalpindi, Pakistan Matriculation (Science Group) . SKILLS: Excellent communication and oratory skills developed through years of customer relations and public affiliations. Extensive experience with MS Office Strong Reporting Skills Strong Negotiation Skills