Mudassar Nazar

Mudassar Nazar #238, 6th cross Gangondanahalli Nayandanahalli{post} Bangalore :560039 Email ID:-Contact No:- ______________________________________________________________________________ CAREER OBJECTIVE:To be associated with a reputed organization which can provide me with a dynamic work sphere to bring out my inherent talents, use and develop my aptitude to further the organizational objective and also enhance my skills in the process. Abilities:     Self starter with a can do attitude. Excellent written and verbal communication skills, with an eye for detail. Extremely productive in a high volume, high stress, environment. Oversee client relations, request processing and routine upkeep of the business. Coordinate efforts between client / customer needs and group personnel. Roles and Responsibilities        Creation and updation of KPI Metrics daily reports, weekly reports and monthly reports. Problem solving and providing detailed information on work procedure. Prepared processed requests reports for the team and Portfolio Administration. Awarded best team across the center for maintaining consistent Six sigma Score HP Expert knowledge on the general/technical aspects of the job. Work is completed independently and has ability to handle most unique situation Training new recruits and existing team members as and when required and provided support to the team, ensuring all the requests and service objectives were met. EXPERIENCE:- >> VERIZON BUSINESS ICICI One Source (first source) RMZ Tenure - 27th of Aug 2007 – 15th of Aug 2008 Processing Telephone Application for US based Company >> Hewlett Packard Worked as a Senior Process Associate in HEWLETT PACKARD 26 November 2008 to 30-March-2011, in Financial services HP- Financial Services -_End of term Basically dealing with the leasing business, giving out options to the customer for buyout, renewal and return of the equipment at the end of the lease period. Responsible for arranging for return of the product and reconciling the equipments once they are returned to the warehouse with those of the expected ones. And ultimately responsible for terminating a contract in the application, thereby putting an end to the contract.  I have very good Excel skills as I was responsible in handling the reports job for the department on duly basis in hp. Being in hp I have also worked on Epiplex software and have captured end to end process and prepared documentation for the whole process where it helps to train new joinees effectively. Altisource Working as an Associate in Altisource from 6-June-2011 to 12-Dec-2014. Responsibilities (INSURANCE PROCESS) Updation of Insurance policies as and when received. Creating new policies for US customers who are obtaining a loan. Working on Reinstatement policies, Endorsement policies, Faxes. Renewing the policies which are getting expired. Calling agent or carrier to get the policy information which is missing for the respective customer. Addressing the query e-mails received on duly basis. Completion of given daily workflow within TAT with accuracy XchangingResponsibilities (INSURANCE PROCESS – AON Broker) Lead Tracking System supporting three major Insurance Markets of London i.e., Lloyds, ILU (Institute of London Underwriters) & LIRMA (London Insurer, Reinsurer’s Market Association). Performing Risk set up for the cases received from onshore counterparts. Completing the transaction and generating the invoices as per the instructions from onshore. Performing the submission to the bureau team to obtain the signings according to the LPAN’s generated from the system. Once the signings have been provided by bureau team then the funds will be released to the markets accordingly. Assisting the team members by resolving their queries. Training new joiners on the end to end process. Handling the team in absence of Team Leader. EDUCATIONAL QUALIFICATION: B.B.M degree completed in Bangalore University In Sri Adhichunchanagiri College of Business Management. Other Skills Ms Excel – Familiar with vlookup, concatenate, pivot table, unique formula and most of the shortcuts in Excel. PERSONAL PROFILE: Name : Mudassar Nazar Father's Name : Abdul Rawoof Date of Birth : 05/06/1986 Nationality : Indian Marital Status : Single Languages Known : English, Hindi, Urdu & Kannada Declaration: I here by declare that the above-furnished information is true to the best of my knowledge. Date: Place: (Mudassar Nazar)