With 9 years of experience in customer service and team management, I possess strong communication skills and a deep understanding of customers' and clients' needs.
Currently working at Wishup, I have excelled at addressing clients' requirements and concerns, providing exceptional service, and building rapport with them.
Previously, I have guided teams to achieve objectives, provided training, and managed scheduling, data entry, and administrative tasks.
I’m skilled in appointment scheduling, customer follow-ups via phone, email, and text, Google Workspace, MS. Office, and product research to improve service quality.
I am confident my experience in customer service, staff management, and administrative roles makes me an ideal candidate.