Mudassar

 Mudassar Hassan Senior Microsoft Dynamics 365/ AX / CRM Consultant Location: Brisbane – Australia Visa Status: Permanent Residence Email: --Mobile: - (+61)- http://linkedin.com/in/mudassarhassan Overview Microsoft Dynamics Techno-Functional Consultant having expertise in implementations of Dynamics 365, AX and Dynamics CRM in different industry verticals. More than 8 years of experience in implementation, development and customizations of Microsoft Dynamics 365, Dynamics CRM and Dynamics AX 2012. Expertise in implementation of Dynamics AX Financials, Procurement and Supply Chain, Project Accounting and Human Resource Modules and Dynamics CRM Sales and Marketing Module Expertise in MS Cloud technologies including Azure Logicapps, Function Apps, PowerApps and Power Automate / Flow. Expertise in Power BI Report and Dashboard Development. Proven skills in Power BI based data modeling using DAX and M language. 13+ years of experience on working in all stages of Software Development Life Cycle (SDLC) including Requirement gathering, Analysis, Design, implementation, integration and testing, deployment and maintenance of both web and windows-based applications using .Net Framework, C#.Net, ASP.Net, SQL Server, SharePoint, Dynamics 365, AX, Dynamics CRM. Skills ERP and CRM Microsoft Dynamics 365 CE, Microsoft Dynamics CRM, Dynamics AX 2012 Office 365, Power Platform and SharePoint Office 365, SharePoint, PowerApps, Power BI, Azure, MS Teams, Microsoft InfoPath Development/Programming C#.Net, VB.Net, C++, X++, ASP.NET, HTML, XML, AJAX, CSS, JavaScript Reporting Tools Microsoft Reporting Services (SSRS), Business Objects Crystal Reports Databases Microsoft SQL Server 2008/2014/2017 Project Server Microsoft Project Server 2007 and 2013 Education: COMSATS Institute of Information Technology [Sept 2002 – July 2006] BS (Computer Science) Certifications: Microsoft Specialist – Dynamics CRM 2013 Applications MSTS – Configuring Microsoft Office SharePoint Server 2007 MSTS – Microsoft .Net Framework 2.0 - Web based Client Development Experience: NTT Data (Oakton) Brisbane AustraliaJuly 2019 – Date Working with NTT as Sr Dynamics CRM consultant. Involved in customer engagements, implementations, customizations, and development of CRM solutions. Involved in integration of CRM with other systems and API’s using Azure Integration platform. Working as Dynamics 365 Technical consultant on projects involving Dynamics 365 CE, Power Platform and CDS, PowerApps, PCF Controls, Power Automate/Flow, Azure Webjobs, Logicapps and Function Apps. INTECH Process Automation Inc. Intech is a US based oil and gas services company who is providing automation services and solutions to clients around the globe. Intech has presence is more than 16 global locations and providing services to organizations like Chevron, Shell, Exxon, BHP, Saudi Aramco, BP etc. Position: Information Systems ManagerJuly 2010 – June 2019 Working as Information System Manager, responsible for performing requirements Analysis, process reverse engineering, solution design, configuration, development, deployment, UAT and end-user training of various enterprise applications like Microsoft Dynamics 365 FO, Dynamics AX, Dynamics CRM, SharePoint and Office 365. Involved in all stages and played different roles from Project Manager to developer and architect, leading Development and Customizations team, Training, Support and Administration. Migration to Dynamics 365 Finance and Operations Conducted requirement analysis, solution design and fit-gap analysis for migration from Dynamics AX2012 On Premises to Dynamics 365 FO. Detailed design of enterprise requirements using Dynamics 365 FO, Dynamics 365 Sales, PowerApps, Flow and CDS. Migrated Dynamics 365 Sales from Dynamics CRM. The migration involves data and solution migration. Data migration was done using KingswaySoft SSIS migration for Dynamics CRM. SharePoint, PowerApps, and Flow Implementation Implementation of SharePoint Online Intranet Portal for enterprise content management. Development of PowerApps based applications for Leave Management, Requisitions and expense reimbursement processes. Implementation of project-based document management system and approval workflows for document governance. Power BI Dashboards and Reports Development of reports and dashboards using Power BI. The reports fetch data from Dynamics CRM, Dynamics AX and other LOB applications based on SQL Server based databases. Expertise in Power BI data modeling using DAX and M scripts and visualizations. Implementation of Microsoft Dynamics AX 2012R2 at INTECH (Financials, Procurement & Supply Chain, Human Resources, Project Accounting) Full Lifecycle implementation of Microsoft Dynamics AX2012 R2 in the organization using Microsoft Sure step methodologies. Implemented Microsoft Dynamics AX 2012 Financials, HRM, Project Accounting, Procurement and Supply Chain, Inventory and Expense Management Modules. Performed business requirement analysis and design Performed Fit-gap analysis between AX functionality and INTECH’s requirements Identify product customizations, enhancements or work-around to meet requirements Document functional requirements and software designs Provide trainings & User Acceptance testing (UAT) session Involved in the customizations of AX2012 functionalities. Developed new reports for Finance modules such as Customer and Vendor Aging reports, Ledger Transaction Lists etc. Developed new customizations in Recruitment Process of AX 2012R2 as per organizational needs. Implementation of Management Reporter for Financial Reports. Developed Statutory Reports and Management Reports for the INTECH Group of Companies. Implementation of Microsoft Dynamics AX 2012R3 at SMC Pvt. Ltd (Financials, Procurement & Supply Chain) SMC is a sister concern of Intech which is involved in trading business and supplies various automation products to customers. To effectively manage the trading business, inventory and timely deliveries Microsoft Dynamics AX2012 Supply Chain and Inventory Modules were implemented using Microsoft Sure step methodologies. Implemented complex procurement controls e.g. approval limits, budgets, item controls in the organization based on department and territories. Implementation of Microsoft Dynamics CRM 2015 Online at INTECH Performed requirement analysis of the sales and marketing processes in INTECH. Performed fit-gap analysis and then do the necessary customizations in CRM to meet the requirements. Implemented more than 60 processes (workflows, actions) to automate various business process. Involved in development of the new custom entities for presales activities in CRM. Develop custom reports and dashboard for management to get better insight of sales pipeline and processes. Manage the process of lead generation to ensure the business has an accurate forecast of Marketing and Sales pipeline. Performed the post implementation support and trainings on enterprise scale globally. Conducted an end-user training session to around 30 sales people in Houston, TX USA. Implementation of Microsoft Dynamics AX 2012R2 at SENSYS (Financials, Human Resources) Performed requirement analysis, solution design and implementation of the core financial modules (General Ledger, Bank, Account Receivable and Account Payable) and human resource modules. Implementation of AX 2012 Finance and Human Resource modules Implementation of SharePoint 2013 Implementation of SharePoint 2013 for enterprise content management. Involved in the administration and configurations of SharePoint 2013. Migrated the content from 2007 Portal to 2013 Portal. Implementation of various workflows such as Leave Management, Meal Requisition, IT Requisition using the SharePoint Designer Development of custom reports and web parts through ASP.Net and C# for QMS Implementation. Position: Sr. Software EngineerJuly 2008 – June 2010 Implementation of AX 2009 Financials Implementation with Microsoft Partner for AX 2009 Financial and Human Resource modules Worked as ERP Coordinator and liaison with Microsoft partner to conduct requirement analysis session with Intech Management, solution designing, implementation, end-user trainings and UAT sessions. Develop several reports using AOT and SSRS. Develop help manual and documents required for smooth handover to Finance and HR Departments. Develop training plan and provided necessary trainings/refresher sessions to end-users. INTECH Project Control System Developed INTECH Project Control System under the initiative of business process automation. The system comprises of following modules, Sales Module, Project Initiation Module and Procurement Module. The system encompasses all the key process in a project lifecycle, from Presales to Sale, from Project Initiation to closure. The application was developed using ASP.Net, C#, Win forms. SENSYS Inc. Position: Software EngineerFeb 2006 – July 2008 Worked as software engineer in Sensys. Involved in development of SENSYS flagship product using C#, ASP.Net and SQL Server. Responsible for programming of the historian as per SENSYS development standards. Involved in several deployments of the product and end user support.