Mubarak Abubakar

ABUBAKAR MUHAMMED MUBARAK Elele Barracks, Rivers State, Nigeria ◻ - | ◻- PROFESSIONAL SUMMARY I am a resourceful and detail-driven professional with over 5 years of experience providing administrative, business, and executive support within the Labour Market. Skilled in managing operations, client relations, and documentation with precision and confidentiality. Known for building strategic partnerships, streamlining workflows, and driving organizational efficiency. I combine strong technical and business insight with a disciplined, results-oriented approach to deliver exceptional virtual and executive support. KEY ACHIEVEMENTS        - Successfully sealed strategic partnerships for Seabra Energy Services Limited with both local and international clients, including IOCs and OEMs, expanding the company’s operational reach. - Played a major role in closing several high-value contracts worth up to $850,000, contributing to Seabra’s overall business growth. - Developed and implemented effective outreach strategies that improved client engagement and conversion rates. - Built and maintained efficient CRM and documentation systems, improving client response and reporting efficiency by 35%. - Designed a digital workflow system at Seabra that streamlined communication between departments and reduced task turnaround time by 45%. - Connected Luminstep to international clients, fostering global partnerships and closing multiple successful recruitment deals. - Introduced structured reporting templates and data entry standards that improved administrative accuracy and time management across all assigned teams. CORE SKILLS     Executive & Administrative Support: - Calendar, meeting, and travel coordination - Inbox and task management for senior executives - Document drafting, scheduling, and correspondence handling - Confidential record management and follow-ups     Virtual Assistant Expertise: - Data entry and client database management - CRM administration (HubSpot, Zoho, Salesforce basics) - Email management, customer support, and workflow coordination - Virtual meeting organization and cross-timezone collaboration  Business & Project Support: - Proposal writing, reporting, and contract documentation    - Vendor registration and partnership documentation - Market research, client outreach, and performance tracking - Project coordination and stakeholder engagement     Technical & Communication Skills: - Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Google Workspace (Docs, Sheets, Drive, Meet) - Trello, Slack, Asana, Microsoft Teams - Data analysis, record keeping, and online collaboration tools     Soft Skills: - Exceptional communication & interpersonal skills - Problem-solving & critical thinking - Strong organizational ability & multitasking - Professional discretion & reliability in remote environments PROFESSIONAL EXPERIENCE Business Development Associate | August 2024 – Present Seabra Energy Services Limited – Nigeria        - Provide direct executive support including scheduling, client communications, and documentation for high-level meetings. - Manage and maintain vendor and client databases, ensuring timely correspondence and follow-up on active contracts. - Developed and implemented outreach strategies that led to successful partnerships with major oil and gas clients (IOCs & OEMs). - Collaborated with internal teams to prepare project proposals, MoUs, tenders, and technicalcommercial documentation. - Assisted management in preparing budgets, business reports, and performance analytics. - Supported CRM setup and data management, improving reporting accuracy and lead tracking by 35%. - Helped secure multiple high-value project contracts totaling approximately $850,000. Business Development & Partnership Lead (Remote) | April 2023 – May 2024 Luminstep Headquarters – London (Remote)      - Coordinated recruitment partnerships between the company and global clients. - Managed candidate screening data, documentation, and client communication pipelines. - Increased company reach by connecting Luminstep to clients across different countries and industries. - Contributed to the closure of several successful recruitment deals that expanded the company’s talent portfolio. - Maintained CRM records, reports, and follow-ups for both new and ongoing partnerships. Technical Assistant Intern | Feb 2021 – Feb 2022 Nigerian National Petroleum Company Exploration & Production (NEPL) – Benin City, Nigeria     - Assisted the asset management team with documentation, data entry, and administrative tasks. - Organized and updated engineering and maintenance logs for multiple field locations (OML 30, 34, 98, 111, 28, 65). - Supported managers in technical reporting, project coordination, and document archiving. - Provided clerical support during project audits and internal meetings. CRM Specialist | Jan 2019 – May 2020 Siat Nigeria Limited – Rivers State, Nigeria     - Designed and implemented CRM-based workflows that reduced client response time by 45% significantly enhancing customer satisfaction. - Led a cross-department initiative to track client KPIs and service feedback, producing detailed reports that guided management decision-making. - Collaborated closely with sales, operations and technical teams to streamline project delivery, creating a stronger synergy between customer needs and execution. - Conducted CRM data audits to remove redundancies, standardize naming conventions and ensure compliance with data quality standards. EDUCATION Bachelor of Administration (BSC) Federal University of Petroleum Resources, Effurun, Delta State, Nigeria (2022 – Present) National Diploma – Mechanical Engineering (Upper Credit) Federal Polytechnic, Idah, Kogi State, Nigeria - Completed a one-year industrial training with the Nigerian National Petroleum Company (NNPC). West Africa Examination Council (WAEC) Okeh Memorial Secondary & Commercial School, Elele, River State, Nigeria. (2015) First School Leaving Certificate (FLSC) Joy Nursery and Primary School, Benin-city, Nigeria. (2009) CERTIFICATIONS REFERENCE      Available Upon Request - Administrative Management – Alison - Virtual Assistance – ALX Africa (2024) - AI Career Essentials – ALX Africa (2024) - Project Management Strategies – Udemy (2023) - NEPL Internship Completion Certificate