Mubarak Abiola Ogunremi

MUBARAK ABIOLA VIRTUAL ASSISTANT/ CUSTOMER SUPPORT SPECIALIST CONTACT Abuja, Nigeria-www.mubarakabiola.carrd.co Mubarak Abiola Ogunremi - SKILLS Google suite Apps Project Management CRM tools Office Software Team Collaboration Tech-savviness Time Management Communication Attention to details PERSONAL PROFILE A highly skilled Virtual Assistant and customer support expert with extensive experience in a wide range of ICT tasks. A tech-savvy professional dedicated to solving problems efficiently and effectively, providing reliable support you can count on. With a passion for excellence, I excel in both team-based collaborations and working independently to deliver exceptional results. WORK EXPERIENCE ICT Specialist(Intern) The Federal Radio Corporation of Nigeria | April 2021 - October 2021 Data and Network Security. Technical Support. System Upgrades and Integration with accuracy. Quality Assurance and Testing ICT Administrative Assistant Kenrich int'l | March 2022 - Jan 2023 Documentation and Reporting Calendar and Meeting Management Communication and Correspondence Training and Onboarding ICT Student support, Department of Educational Technology.FUT minna| 2019 - 2023 Course Material Assistance Accessibility Support Research and Resource Assistance Technical support EDUCATION HISTORY FEDERAL UNIVERSITY OF TECHNOLOGY, MINNA. University Bachelor of technology in Educational Technology | 2016 -2023 Volunteered as an ICT Student support. Member, Student Helpdesk NEW GOLDEN AGE COLLEGE Graduated Class of 2016. Senior leaving school certificate | 2010 - 2016 Member of the Jet club CERTIFICATE Customer Service: Problem Solving and Troubleshooting Customer Service: Serving Customers Through Chat and Text Google IT Support Professional Certificate Product Management: Customer Development