Muamer Secic

Association of Citizens “pitajMe.ba” Bugojno, Bosnia and Herzegovina 2019 to present

Software development

• Back-end developer (PHP, MySQL)

• Front-end developer (HTML, CSS, JavaScript)

• Team leader of project

Telemach d.o.o. Sarajevo, Bosnia and Herzegovina (Cable TV and ISP) 2016 to 2019

IT Administrator and technician team coordinator

•   Being current on the latest IT trends and technologies to help guide the direction of the team is important

•   Professional assignment of tasks to technical teams for fast and quality realization

•   Complete technical and other support to technical teams on the ground as well as direct support to the end user

•   The confidence to think on your feet and solve for a problem quickly and to tight deadlines

•   Installs, configures, and troubleshoots desktop systems, workstations, servers, and network issues 

•   Supports server, network, and desktop based software and applications

•   Provides day-to-day technical support to employee’s desktop systems software & hardware

•   Excellent knowledge of all version Windows Desktop and Server software

•   Excellent knowledge of PC and Server hardware and accessories 

•   Ability to learn new technologies and systems quickly

VKTnet d.o.o. Bugojno, Bosnia and Herzegovina (Cable TV and ISP)        2012 to 2015

IT Administrator and Network Administrator

•   Monitored daily backups, antivirus status, shared storage space and network activity, adjusting network equipment and settings as needed

•   Windows Server administration and maintenance including Active Directory and Group Policy.

•   Excellent troubleshooting and customer service skills to quickly meet their need

•   Oversaw the local configuration of a new server/communications room and installed application servers as well as configured and deployed desktop hardware and software into the new network environment.

•   Recommended hardware and/or software solutions for short and long range goals. Researched options available and implemented.

StarNet d.o.o. Bugojno, Bosnia and Herzegovina (ISP and GPS tracking) 2006 to 2012

IT Administrator and Network Administrator :                            

•   With my team designed and build ISP wireless network in 4 cities in Bosnia, and from 2006 to 2012, 1200 Internet users were connected.

•   With my team designed all the accompanying network infrastructure including Servers and software for monitoring, administration and calculation of services.

•   Monitored daily backups, antivirus status, shared storage space and network activity, adjusting network equipment and settings as needed

•   Excellent troubleshooting and customer service skills to quickly meet their need

•   Recommended hardware and/or software solutions for short and long range goals. Researched options available and implemented.