Mrudhula Mannava

MRUDHULA MANNAVA Sydney | M:-|-| https://www.linkedin.com/in/mrudhulamannava/ SOFTWARE TESTER Highly motivated Test Analyst with over six years of experience in manual and automated testing of web-based and client-server applications. Expertise in test planning, defect management, and providing end-to-end support for critical projects. Proficient in Selenium with TestNG and API testing using Postman, with a strong emphasis on collaboration and continuous improvement. PROFILE SUMMARY & CAREER OBJECTIVE: Dedicated software tester with a strong commitment to driving quality and system reliability through meticulous testing and strategic risk management. Skilled at designing effective testing strategies and collaborating cross-functionally to enhance project impact and align with critical business needs. Passionate about continuous improvement and optimizing testing processes to support high-quality, reliable software delivery. KEY SKILLS • • • • • • • • • • • • • • Stakeholder Communication Database Management Team collaboration System debugging Software development Agile Selenium IDE & Web driver Cucumber BDD Java AWS HTML CSS JavaScript Project Management (Agile) • • • • • • • • • • • • • Release Management Analytical Skills Postman Python Kibana (Elastic search) Eclipse Jenkins Data Warehouse(DWH) Git Test rail TestNG Jira My SQL, SQL server EDUCATION • University of Wollongong, Australia Master of computer science (MSCSE) – (Feb 2023 – Nov 2024) • Vignan Institute of technology Bachelors in electronics and communication engineering (ECE) – (Jun 2012 – July 2016) WORK EXPERIENCE Mitratech LLP - Software Engineer – II in Test (December 2020 – January 2023) Product summary: Team Connect: A scalable, end-to-end Legal Operations platform tailored to meet legal department needs, facilitating efficient service delivery across the organization. Team Connect integrates matter management, e-billing, legal spend management, document management, reporting, analytics, and process automation, providing comprehensive support for legal workflows and improving operational efficiency. Roles and responsibilities: • • • • • • • • • • • • • • • • • Drafting test cases for the assigned tasks and user stories. Creating a test plan in TestRail for the releases by collaborating on all the test cases of team members. Automating the test cases used for regression and integration testing of the current release. Automating the test cases of scenarios that have a high impact using Cucumber BDD. Reviewing the test cases that are written by the team members. Creating test instances to carry out the testing process throughout the release. Closely monitoring the issues that were raised in the current release and following up with the developers for fixing. Handling monthly releases and patch releases. Experience in all phases of Software Testing Life cycle using manual testing and Automation Testing. Led the configuration, software change, and release management processes for key test cases, test estimation, execution of manual testing of software, and generating test summary reports. Experience in providing end-to-end testing support for time and business-critical projects by preparing test plan, execution, documentation, defect management, and status reporting. Proven experience in Requirement and Gap Analysis, preparation of Test plans and test cases, Test Estimation, Execution of manual testing of software and generating test summary reports. Performed root cause analysis on defects to identify underlying issues and collaborate with development teams on effective solutions, reducing recurring defects. Provided mentorship and training to junior testers on testing methodologies, tools, and best practices, fostering a culture of quality within the team. Good experience in Datawarehouse (DWH) Testing for a product called Team Connect. Good experience in Elastic search (ES) functionality testing. Maintained comprehensive documentation for testing processes, ensuring compliance with industry standards and facilitating knowledge transfer among team members. High radius technologies pvt ltd - Quality Assurance Engineer (December 2016-December 2020) Products Summary: Claims & POD Automation Cloud (Receivables Cloud): This platform aggregates claims, proof of delivery (POD), and credit memos from client portals via Web, OCR, email parsing, and EDI, among others. It applies business rules for document mapping and collates data for client access. Additionally, the COMMAND CENTRE tool provides real-time account health monitoring for the customer success team. Radius One Cloud (Payments Cloud): This network enables EIPP (Electronic Invoice Presentment and Payment) for ACH, credit, and debit payments, and integrates collections tools to streamline credit and collections management. It supports various payment formats and facilitates both registered and guest user payments for Bank of America Merrill Lynch (BAML). Roles and responsibilities: • • • • • • • • • Collaborating with the product managers on a regular basis and getting inputs for requirements. Create functional documents for the assigned tasks. Drafting test scenarios and test cases for the assigned tasks and test cases for regression testing of the dependent modules. Coordinated with the front-end team to implement logic by providing inputs related to functionality and edge cases that we encounter in production. Extensively used Joins and sub-Queries to simplify complex queries involving multiple tables. Ability to work in a fast-paced work environment. Worked as a POC for the COMMAND CENTRE tool to ensure product stability and to receive an effective rating from the client. Took many initiatives, like documentation and knowledge transfer, to the respective stakeholders immediately after the feature is live. Good knowledge in testing extensive functionalities in web applications and aggregation of data from different sources like web, Email, OCR, DM (Debit memo) extract, TI (Tracking information) extract, EDI, FTP, etc. • • • • • • • • • • • • • Experience in providing end-to-end testing support for time and business-critical projects by preparing test plan, execution, documentation, defect management, and status reporting. Well versed with defect management systems, including documenting defects, identifying the severity of the bug, and assigning levels by analysing severity and testing impact. Conducted meetings with other relevant departments to make decisions on deferred defects. Participation in Project stakeholder meetings and helped with issue resolutions and upgrading the knowledge base through discussions on new testing methodologies, procedures, and lean management procedures. Excellent problem-solving skills, attention to detail, desire and quest to learn new technologies, and quickly accustomed to different work environments. A good team player, strong analytical skills, organizational skills, and self-motivation. A 'can do' approach with the ability to quickly learn new technologies and processes, and adept at performing multiple tasks in high-pressure environments. Worked on implementing the critical feature called “Elastic Search” for the Radius one UI and configured the feature in production without any issues. Coordinated and facilitated UAT sessions with end-users, gathering feedback to ensure that delivered functionalities met business requirements and user expectations. Experience in automating regression test cases using Selenium and implementing using the TestNG framework. Good knowledge in API testing using Postman. Good knowledge in testing various types of payments like ACH, credit card, payment on account, NACH, BAML, payment online, p2p network etc. Automating the test cases of scenarios that have a high impact using TestNG framework. Worked closely with DevOps teams to align testing processes with deployment strategies, enhancing collaboration and ensuring smooth transitions from development to production. ACCOMPLISHMENTS • • • • • Worked closely with developers and product managers to clarify requirements and acceptance criteria, reducing rework by 20% and ensuring alignment on testing objectives. Automated 70% of regression test cases, freeing up manual resources for exploratory testing and accelerating the regression testing process by 50%. Led knowledge-sharing sessions on new testing tools and methodologies, increasing team productivity and driving adoption of best practices across the testing team. Successfully contributed to the deployment of an Elasticsearch solution, enhancing data retrieval and search performance. Played a key role in testing, optimizing query performance, and ensuring a smooth, on-time go-live, supporting efficient data management and search capabilities for end users. Identified and documented over 95% of critical defects in pre-release stages, ensuring a smooth product launch and reducing post-release support calls by 40%.