Mrudhula M

MRUDHULA M Liège, Belgium (- |-LinkedIn PROFESSIONAL SUMMARY Business Analyst with 2+ years of experience in SaaS and digital products, specializing in requirement gathering, business process optimization, Agile delivery, and stakeholder management. Proven record of launching SaaS platforms, improving operational efficiency, and enabling data-driven decision-making in fast-paced environments. EDUCATION VIT UNIVERSITY INDIA M.B.A IN OPERATIONS JUL. 2021– MAY.2023 VELAMMAL INSTITUTE OF TECHNOLOGY INDIA BACHELOR IN COMPUTER SCIENCE AND ENGINEERING AUG. 2017– MAY.2021 PROFESSIONAL EXPERIENCE PENINSULAR RESEARCH OPERATION CHENNAI,INDIA Business Analyst JAN.2024– FEB.2025 • Owned product roadmap; prioritized 50+ requirements and improved sprint delivery speed by 30%. • Launched Reward Rally end-to-end; secured 2 marketplace listings (Zoho & Microsoft ISV). • Analyzed 15+ competitors; drove 3+ high-impact feature releases. • Built pricing & 5-year forecasts; identified 20% margin improvement. • Led 10+ vendor deals; reduced costs by 15% while scaling partnerships. • Built Power BI dashboards handling 200K+ data points, enabling faster, data-driven decision-making. PENINSULAR RESEARCH OPERATION CHENNAI,INDIA Junior business analyst FEB.2023– JAN. 2024 • Gathered and refined 40+ business requirements via stakeholder workshops and analysis sessions. • Authored BRDs, SOPs, and user manuals, improving process clarity and reducing onboarding time. • Supported Agile delivery in Azure DevOps; streamlined backlog grooming and sprint coordination. • Translated requirements into 20+ process flows using Visio & Lucidchart for clear stakeholder alignment. • Collaborated with cross-functional teams to deliver projects on time with consistent quality. SPECSMAKERS CHENNAI,INDIA Intern (Business Analyst) MAY. 2022– JUL. 2022 • Analyzed business processes and identified improvement opportunities, increasing efficiency by 10%. • Performed Excel-based data analysis to improve reporting accuracy and inventory planning. • Reviewed customer feedback to recommend service and process enhancements. SKILLS AND COMPETENCIES • • • • English - Bilingual, French – A2 LEVEL PowerBI M365 (Azure DevOps, Visio, Excel, PowerPoint, Word) Requirement Gathering and SWOT Analysis • • • • Lucidchart Agile methodology Process improvement Stackholder Management ACHIEVEMENTS • Awarded for successfully implementing 3+ SaaS product, ensuring smooth rollout and user adoption. • Coordinated Invictus National Management Fest, managing 300+ participants and end-to-end event execution. • Selected participant among 50+ teams at TN Startup (Idea Pattrai) for product pitch presentation. • Volunteered at TechXConf 2024 (AI & Cloud), supporting event operations for 500+ attendees.