Mpumi Lifoloane

Mpumi Lifoloane Personal Details Languages:English, Isizulu, Sesotho Interests: Reading, exploring new things, cooking and family time. Educational Details Institution2007 Quest Computer Skills Centre CourseCall Centre Diploma SubjectsMS Excel (Module 1&2), Windows Navigation Introduction to PC’s, MS word (Module 1&2) Email & Internet, Typing, Call Centre Skills Telephonic Skills, Writing Skills. High School2006 Alexandra Commercial High Course: Matric Subjects:English, Afrikaans, Mathematics, Business Economics Economics, Accounting Areas of Expertise Office Administration Customer Services General Accounts P.A/ Secretary Project Management Working Experience SNG Grant Thornton February 2019- Current •To provide full control of diary management and ensure all relevant stakeholders (external and internal) are serviced accordingly, •To resolve issues around declined or reschedule of meetings on behalf of Partner/Director, •Ensure that the Partner/Director is updated beforehand at all times including any changes that may arise, •To provide support the Partner/Director and assist in executing his/her critical role and day to day running of the business, •To maintain a high level of confidentiality in dealing with information in the work area, •To apply diligence in carrying out task and ensure documents are ready for director’s signature i.e. assist in preparing documentation including formatting, checking date, spelling errors and reviewing information before it is finalized, •To assist in preparing financial, PowerPoint presentations and any other document or any information needed on behalf of the Partner/Director, •To establish and maintaining a central filling system (electronic & hard copy) for ease of reference, •To act as a liaison between the Partner/Director’s behalf including screening all calls, setting up of meetings and receiving guests and clients, •To arrange meetings, team events, venues, travelling arrangements and catering where necessary, •To record and circulate minutes of all meeting including team meetings timeously, •To assist in requesting quotes from approved suppliers and generate purchase orders where necessary, •To ensure effective handling all documentation that comes to the Partner/Director’s office including faxes, mails and drop-ins and etc., •To check and obtain sign-off and process invoices from the cost center owner and submit for payment, •To perform adhoc tasks upon reasonable request of management including conducting general research, Innovation Group August 2017- February 2019 Office Assistance to HOD/Administrator Duties and Responsibilities Assist in managing and facilitating various ad hoc meetings, events and initiatives on behalf of the Departmental Head and other Senior members of the team Coordinate events social calendar for the Business Unit e.g. birthdays and year end functions Ensure that the office space is equipped with the required office equipment Design, implement and maintain office systems to deal efficiently with paper flow; and implement confidential systems for sensitive organizational issue Organize and store documents and computer-based information efficiently Manages office stationary, supplies and place orders when necessary, managing the supplier relationship Manages and updates notice boards Logs all facility  queries, tracks and escalates where necessary Greets all visitors to the  Business Unit Processes all purchase orders accurately and timeously Files all POs according to recipients Communicate and escalate important issues with relevant parties. Organize events that take place from time to time with clients, service providers and staff functions Respond timeously and professionally to a variety of ad hoc projects, business issues, client requests etc. that impact across the Business Unit. Communicate and escalate important issues within the business appropriately Set up boardrooms for meetings and assist with refreshments where applicable. Creation of events calendar Creation of staffing “forum” & managing it Tracking of employee compliments Singular SystemsFeb-2014- July 2017 Share Consultant & Administrator Duties and responsibilities Allocation shares of all regions of Spar employees Trading of Shares and Managing the Vesting Process Updating employees information and allocation shares Filling of all acceptance forms, Resignations and retirement letters Processing all separations (deceased, resignation, retirement, dismissals) on system. Processing conversions and claims for deceased estates Running payroll system for deceased estates Assisting clients telephonically and via email with queries and concerns Sending out communications to store managers and regional mangers Sending out monthly reports and updates to all stores Capturing all deceased claims on VIP system and processing a monthly report Forwarding payment packs and reports to Spar head office Tax directive Applications Software Testing for HR system and test packs Tlou MarketingMay 2013- Jan 2014 Office Administrator Duties and Responsibilities: Compiling of documentation i.e tender applications Adhoc Duties Liaising with manager and staff on a day to day duties Vendor application and collection of documents Inter+Intra Office communication General office Errands Assisting NYDA clients Maintaining the distribution list for the projects concerned Setting up and maintaining the project network space (provide specific information e.g. project management information) Maintaining of electronic copies of projects Coordinating the logistic needs and needs of all new staff members Arranging social function and ordering of stationery Leasing with the project support office regarding the standardization of information guidelines Maintaining of the office environment Rapid Business RegistrationsNov 2012- April 2013 Consultant Assisting walk in clients CC and PTY Amendments PTY. NGO, Inc Registrations Quotation and Invoices Responsible for Petty Cash and banking Filing of annual returns Minutes of weekly Meetings Reception duties Assisting clients with online registrations Responding to email and telephone queries Collecting posts Compiling of documents to be send to PTA Innovation GroupApril 2008-April 2012 Payments Administrator Duties and Responsibilities Performing day to day task such as maintaining information files and processing paper work Assisting dealers with remittance advice Assist with dealing with payment queries Assist clients with refunds payments maintenance Do maintaining payment(invoices) and logging Do warranty payments and capturing of invoices Obtaining information from all relevant sources Assisting with queries and signing of delivered invoices Processing a once a week payment run. References Innovation Group Name: Vimal Jairam Position: Head of Department Contacts: 082 - Singular Systems Name:Grant Bailey Position:Manager Contacts:-.- Tlou Marketing Name:Thuso Motloung Position:Director/Manager Contacts:-/- Innovation Group Name:Blessing Nhau Position:Supervisor Contacts-group.co.za