Jeffrey Mpamugo
-
IT SPECIALIST
74,Adeyeri Crescent, Off College Road, Oyemekun
Busstop, Ogba., Lagos, Nigeria
A capable, honest, and confident person with good communication
skills, willing to learn and able to work under pressure, both on own
initiative and as part of a team.
linkedin.com/in/jeffreympamugo
facebook.com/jeffreympamugo
WORK EXPERIENCE
SKILLS
Unit Head, Information Technology
development
NEW HEIGHTS PHARMACEUTICALS
Working knowledge of relevant operating systems,
software and programming
01/2016 - Present,
Excellent problem-solving and critical thinking
Lagos/Nigeria
Achievements/Tasks
Completed all projects within deadlines, securing at least
90% client satisfaction scores
Keen attention to detail.
Developed dynamic and interative website that ensures
high traffic, page views and user experience,resulting in
40% increase in sales revenue.
Efficient troubleshooting abilities.
Fix bugs from existing website and implemented
enhancement that significantly improved web
functionality and speed.
Worked with SAP to integrate the business solution that
help improve business sales.
Worked with a vendor for the creation of Online Ordering
pad that made ordering of product online easy for
customers.
Contact: Mr Ebenezer -
IT & Personnel Assistant
Ministry of Education, Secretariat, Ibadan,
Oyo State (NYSC)
07/2014 - 08/2015,
Web Development Packages: PHP. Dreamweaver,
Joomla, and WordPress. Database: MySQL, Oracle,
PhpMyAdmin.
LANGUAGES
English
Yoruba
Professional Working Proficiency
Full Professional Proficiency
Igbo
Full Professional Proficiency
Lagos/Nigeria
Achievements/Tasks
Provided Help Desk-based IT phone support to end-users
Trained over 20 staff members on Microsoft office
packages, including steps on how to make minor changes
and update.
Schedule meetings online and offline.
Used a variety of technology to reduce work overload to a
minimum
CERTIFICATES
Digital Marketing Strategies (fate Foundation)
(03/2017 - 03/2017)
Customer Service for Outstanding Profitability (Fate
Foundation) (03/2016 - 03/2016)
Email Marketing (Olivet Cloud) (01/2016 - 01/2016)
EDUCATION
INFORMATION TECHNOLOGY (B.Sc)
University of Cape Coast
08/2009 - 12/2013,
Good organization, time management and prioritization.
Cape Coast/ Ghana
INTERESTS
Reading
traveling
playing games
surfing the internet
football
listening to music.
