Mousaidna Rosario

Mousaidna Abubakar-Rosario Software Engineer Highly skilled Application Support Engineer with expertise in E-commerce System, Unix, Shell Scripting, Linux and Windows systems and ETL process. Vast experience Mousa in high-volume environments with strong analytical communication and organizational abilities. Complex problem solver able to t hrive in fast-paced and challenging roles. Strong experience in ITIL processes. :- ✆ - SKILLS WORK EXPERIENCE Software Engineer – Senior Safeway Philtech Inc. BGC, Manila • Shell Scripting • SQL Scripting using Oracle SQL, 07/12/2012 – Present • • • • • • UDB DB2, Microsoft SQL Ensure efficient and effective delivery of operational objectives for Support Facilitate, Investigate and Propose solutions for Production Problem Establish team’s support transition process and project engagement Answer all inquiries and technical difficulties from the counterparts and from the store level. SME for eCommerce Product catalog, resolved and initiate permanent resolution Successfully facilitate and implement Change management process Software Engineer – Senior Jardine Direct Inc. U.N Ave, Manila 07/12/2010 - • • • • Create Technical Impact Analysis and Documentations of the business requests and for reference of the technical team Responsible for developing on Application for Change Request within agreed SLA (Service Level Agreement). Compliance to the System Development Life Cycle of the company through continuous improvement of Quality Management System Responsible for developing and improving business applications and programs using Oracle Forms And Reports, Unix Shell Scripting, SQL queries and Pl/SQL functions and procedures. EDUCATION BS Computer Engineering Polytechnic University of the Philippines LANGUAGES English ☏ : - Filipino • OS Windows/Linux Admin • Word Press Development • ETL Datastage Programming • Servicenow • Changeman DS and SVN • ESP Job Scheduler • Python Programming • MS Office • Research and Strategy • ITIL • Teamwork • Public Speaking • Handling calls • Decision Making • Negotiation TRAININGS Product Improvement and E-Commerce Business Process Training, Albertsons Corporate Office Pleasanton, CA, Jan 13 to Feb 3, 2018 Advance Shell Scripting November 20,22,24,27, 28 & December 5, 2017 Practice Makes Perfect- Importance of Communication skills in Management and Leadership, Berlitz Intl., Safeway Philtech Presentation with confidence Berlitz Intl., Safeway Philtech Management Skills for New Leaders November 29, 5, 7,12,2016 ITD Training, Safeway Philitech Taguig Oracle Boot Camp September 8-13, 2010 Computer Professionals Incorporated, San Juan