Mousa Ahmed Mousa Abumazin

Mousa Abu-Mazin Nationality : Jordanian | - |-| Istanbul-Turkey Personal Date of birth: January-11-1988 Gender: Male Marital status: Single Education APPLIED SCIENCE UNIVERSITY AMMAN, JORDAN BA: Computer Engineering ISLAMIC EDUCATIONAL COLLEGE AMMAN, JORDAN SCIENCE Tawjihi certificate, 2006 Experience Google (outsourcing) Istanbul, Turkey | JUNE 2018 - May 2019 Account Strategist (Agency Builders Team): ● Prioritize and deliver outstanding customer service experience to Google's advertisers, publishers, and/or users. ● Manage customer inquiries by phone, e-mail, live chat, and/or Hangout shifts. ● Collaborate with Specialists and Product team members on troubleshooting customer inquiries. ● Implement creative ways to improve our customer relationships and increase business growth by optimizing our advertisers’ AdWords campaigns. ● Provide strategic and consultative advice and help solve technical issues by working with a large number of businesses from your market. Impact: Managed over a million $ agencies accounts budget and increased revenue by 40% in one quarter. Team Highest performer in Q3 & Q4 2018 and Q1 2019. TEP Investment (Real estate) Istanbul, Turkey | DEC 2017 - APR 2018 Digital Marketing Specialist: ● Worked directly with the leadership team to develop inbound marketing campaigns via SEO, SEM, SMO, and Display. ● Developed and managed all search campaigns that resulted in more (25%) of organic search. ● Reduced paid search budget by 20% while maintaining maximum effectiveness and adhering to strict budgets. ● Managed and incorporated new ideas to increase visitors and conversions. Impact: Leads Increased 41%. SKETCHAT (Printing Press) Amman, Jordan | DEC 2016 - OCT 2017 Account Manager: ● Prepared action plans and schedules to identify specific targets and to project the number of contacts to be made. ● Increased sales revenue by generating new business accounts in the corporate market and maximizes existing relationships. ● Elevated company into a position of strategic adviser to its customers in terms of business alignment to technology. ● Facilitated monthly meeting with direct supervisor to revise objectives and plans in accordance with current conditions. Impact: Increased profits by 12% in a highly competitive environment, Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust. SKETCHAT (Printing Press) Amman, Jordan | OCT 2015 - DEC 2016 Sales & Marketing Executive: ● Managed the market research analysis activities. ● Handled customer complaints or any major incidents. ● Managed and guided the telemarketing activities (Surveys, research and lead generation). ● Managed all social network platforms activities, including Facebook, Linkedin, and Google Ads (Google AdWords). ● Made telephone calls, in-person visits and presentations to existing and prospective customers. Impact: Executed Facebook based marketing program which resulted in 36% increase of sales & Created successful digital marketing strategies resulting in sales at 90% capacity for the first full season Cannonmed Amman, Jordan | FEB 2012 - SEP 2015 Sales Executive: ● Made telephone calls and in-person visits and presentations to existing and prospective customers. ● B2B and B2C sales. ● Followed up sales activities with clients & potential clients. ● Gained a clear understanding of customers' businesses and requirements.. ● Managed all social network platforms activities, including Facebook, Linkedin, and Google Ads. ● Made telephone calls, in-person visits and presentations to existing and prospective customers. Impact: Sales increased (10%-18%) per year. Training Courses Volunteering experience ● Business and Entrepreneurship workshop Jan 2017 ● Search Engine Optimization March. 2017 ● Content Marketing March. 2016 ● AdWords specialist certified from google Nov 2018 Volunteering experience ● Teaching Math for 5th-9th grades on behalf of Injaz volunteering program 2013. ● Managed events on behalf of Justice Center For Legal Aid- Languages and skills ● Arabic language (native) English language (Fluent) Turkish Language (Basic). ● Ability to Work in Harmony with Co-Workers. ● Excellent communication and leadership skills. ● Eager and Willing to Add to Their Knowledge Base and Skills. ● Problem-Solving Skills. ● Computer Skills: Microsoft Office (Word, Excel, Powerpoint, Access). Adobe Photoshop, illustrator, Java, C++, Backlinks Monitor tool, Google Key planner, Google Webmaster, Green-Tea,Discovery.