MOUNIKA
SAMUDRALA
Catalogue Specialist
Profile
Contact--
TELANGANA, INDIA
Education
Navabharath Degree and PG College,
Master of Science
Completed in 2016
Navabharath Degree and PG college
Bachelor of Science
Completed in 2014
Kakatiya University
Core
Competencies:
Effective management
Strong communication
Positive leadership
Time Management
Rapid Learning Ability
Analytical Thinking
Soft Skill
Effective Communication
Team Collaboration
Adaptability
Problem-Solving
Having 3 years of extensive experience as a Catalog Specialist, To pursue
a challenging career and be a part of a progressive organization that
provides an opportunity to enhance my knowledge and utilize my skills
towards the growth of the organization. A strong planner and problem
solver who readily adapts to change, works independently, and exceeds
expectations. Able to juggle multiple priorities and meet tight deadlines
without compromising quality.
Work Experience
May 2021- Sep 2024
Amazon Prime Video | Bengaluru, INDIA (WFH - Remote)
Catalogue Specialist, Trust & Safety
Content Review & Evaluation: Analyzed and reviewed a
wide range of video content, ensuring compliance with
Prime Video's policies and community guidelines,
considering cultural, political, and legal factors.
Catalog Management: Collaborated with policy, legal,
engineering, and program management teams to
maintain the accuracy of the content catalog and
address violations.
Data Analysis: Utilized data to identify trends, patterns,
and issues within the content catalog, developing
strategies to improve overall quality and accuracy.
Policy Enforcement: Worked with global legal teams to
enforce worldwide content policies and ensure
adherence to legal requirements.
Achievements:
Received the Best Performer award for demonstrating a
strong focus on learning processes and achieving
results against core objectives.
Honored with the GEMBA award for identifying
problems, conducting root cause analysis, and
implementing
process
changes
to
enhance
productivity.
Reference
Yashyash
Manager
Amazon Prime Video
Mahendra
Sr. Manager
Amazon Prime Video
Tools
MS Office
Sage Maker
Alexandria ML Annotation
EDP
Caption Tool
KDPOW
PeopleSoft – GDE
Bing Maps / OSM Maps
Audit Book
Paragon
Languages
English: Expert
(Read, Write, Speak)
Hindi: Proficient
(Speak)
Telugu: Expert
(Read, Write, Speak)
Amazon Prime Video | Bengaluru, INDIA (WFH - Remote)
Data Labelling and ML Annotations Specialist
Machine Learning Support: Engaged in video annotation and
data labelling activities to support AI and machine learning
initiatives, assisting in the training of models.
Data Annotation & Labelling: Accurately labelled and
categorized large datasets, including text, images, videos, and
other data types, supporting the development of machine
learning models.
Quality Control: Performed quality checks on labelled data,
collaborating with team members to refine guidelines and
improve accuracy.
Tool Proficiency: Used Amazon’s proprietary data labelling
tools and software, staying updated on new tools and
features.
Collaboration with AI/ML Teams: Worked closely with machine
learning engineers and data scientists, providing feedback on
labelling guidelines.
Annotation Audit: Served as an Auditor for the Family Friendly
Annotation Project, focusing on ensuring the placement of
relevant advertisements alongside content displayed on
Prime Video.
Process Improvement: Identified opportunities to improve
labelling processes and workflows, implementing changes to
enhance efficiency and quality.
Amazon | Hyderabad,INDIA (WFH - Remote)
Awards
2022 | Amazon
Unsung Hero award for process
improvements
2022 | Amazon Prime Video
Best trainer appreciation for
successful training of new
associates and Costa Rica team
2023 | Amazon Prime Video
Best Performer award for achieving
results against core objectives.
2023 | Amazon Prime Video
Honored with the GEMBA award
(LMAQ Quality Specialist, Last Mile Analytics and Quality
Team)
Geocode Correction & Address Resolution: Specialized in
geocode correction and address resolution, leveraging Bing
Maps and OSM Maps to ensure accurate and efficient delivery
routing.
Collaboration: Collaborated with the Last Mile Analytics and
Quality team to support critical aspects of the transportation
process, including geocode correction, driver assistance,
static route management, and operational optimization.
Operational Enhancement: Contributed to the enhancement
of the delivery process by resolving operational challenges
and optimizing address accuracy, leading to improved
delivery efficiency and customer satisfaction.
Amazon | Hyderabad,INDIA (WFH - Remote)
Transaction Investigation Specialist, One Touch Claims
Department)
Claims Investigation: Investigated customer claims to ensure
only genuine claims were approved.
Efficiency Maximization: Managed the claims process using
the Paragon tool, enhancing workflow and productivity by
resolving issues with minimal actions.
Customer Satisfaction: Resolved claims swiftly and accurately,
contributing to a streamlined, customer-centric process.
Team Collaboration: Worked with team members to improve
the investigation process through shared insights and
strategies.
