Mostafa Mohamed

Contact- www.linkedin.com/in/mostafaismail- (LinkedIn) Top Skills Business Development Direct Sales Business-to-Business (B2B) Mostafa Ismail Sales & Business Development Egypt Experience Designer Plants Australia International Sales Director April 2021 - Present (9 months) Melbourne, Victoria, Australia Go Translation Business Development Manager May 2020 - April 2021 (1 year) Remotely Future Group Translation Services Business Development Executive September 2018 - May 2020 (1 year 9 months) Well, just to give a heads up that my role as a business developer working for an international company in the field of translation and localization (B2B US/ CA) it starts from lead generation through network, directories, and Web leads also research client business referrals to go prospecting these leads, qualify and engage with potential customers by emails or phone calls with a perfectly prepared sales pitch with all services offered and additional presentations as needed, work with clients to create solutions for their needs and consult throughout the sales process and being able to maintain short and long-term business development plans, creating and maintaining a database (sales force-CRM-Excel-etc). For someone who has great analytical and time management skills, I'm always eager to close sales and increase company revenue Vertex Advertising Sales Development Representative December 2017 - September 2018 (10 months) Canberra, Australia Collaborating with developers, advertisers, and production managers to market services and cultivating effective partnerships with marketing, sales, and Page 1 of 2 customer support staff by targeting online consumers, my daily duties as an opener includes: identify business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options, sell services by establishing contact and developing relationships with prospects and recommending solutions, maintaining relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements. Teleperformance Egypt Customer Service Representative October 2016 - December 2017 (1 year 3 months) Briefly, my job description is to handle incoming calls from the USA and Canada, As an operator for western Union most of the day working on reviewing and setting up transactions, being able to solve issues or apply changes, file complains and following up to increase the number of C Sats, manage and create online accounts, as a web technical support, as well as skilled in WU, retail support to weather the inquiry is about money transfers or store equipment, Working as an operator in a company as WU helped me a lot on how to be detail-oriented, being superior in communication skills, being motivated under pressure and improve my active listening skill Raya Contact Center Account Advisor January 2015 - 2016 (1 year) Maadi,Cairo,Egypt Education Cairo Higher lnstitute for Tourism and Hotels Bachelor's degree, Tourist guidance · (2008 - 2012) Page 2 of 2