Mostafa Jarif Kamal

MOSTAFA JARIF KAMAL Belmore NSW 2192- WORK EXPERIENCE Automation Test Analyst TES_AMM Australia Pty. Ltd.- Villawood NSW April 2020 to Oct 2020 • • • • • • • • Daily activities involving the receipting, cataloguing, data sanitation and factory re-set of used IT assets. Testing, diagnosing, repair, upgrading and refurbishment of high value IT equipment such as laptops, tablets, mobile phones, wiping HDDs & SSDs and screens. Disassembling & Unpacking computers and servers with the help of power tools and disassembling servers & server racks and transport them from one site to another. Coordinate with the IT stock warehouse teams to update/correct wrong/missing information in etail inventory lists. Data entry and preparing of etail listing submissions. Manage the NSW stock holding area- put away, pick & pack collect and prepare for shipments. Travel to different sites for on-site data destruction. Decommissioning old servers, server racks & networking equipment and also remove them from site. Technical Front Desk Support Excel Building Management - Pyrmont NSW Oct 2019 to April 2020 • • • • • • • • Casual Weekend. Installing and configuring computer hardware, software, systems, networks, printers and scanners. Assist in IT infrastructure. Responding to requests for IT support services in a timely and effective manner. Maintaining high levels of customer service at all times and professional attitude of self and team. Monitoring and maintaining computer systems and networks. Administration duties such as database maintenance, receiving and answering emails, telephone. Providing simple helpdesk support when required. Field Support Engineer (Telecommunication) SynnTel Group Pty. Ltd. – Hoxton Park NSW Nov 2018 to Sep 2019 • • • • • • • • • Contractual Project. Survey, Copper Fault finding, Testing Commissioning. Dexgreen Openable Joint Make for Vision Stream/NBN Network. Pillar Rehabilitation. Changing Retro Fit Pillars from High Density Blocks to Krone Blocks. Mains Cut overs for Tandem/Telstra Network & Sending Tone from Telstra Exchange & Pillars. Advance & Basic Copper jointing. Pillar/Node Build, Activation, Jumpering. Mains Joint Remake & Compressions. Network Engineer Ranks Telecom Limited - Dhaka, Bangladesh October 2015 to October 2018 • • • • • • • • Doing primary survey for the clients of Fiber Optic Network (FON) & Optical Networks (GPON) connectivity and does equipment requisition for the new installations. Experience with VPN, Wireless technologies, Radio Frequency devices (ePMP, e-Force, Canopy), Gigabit Passive. Testing and upgrading high price IT equipment. Responsible for implementing and maintaining LAN/WAN infrastructure. Research, design, plan, and implement new network technologies into the current operating environment. Responsible for the continuous monitoring and control of the status and performance of On-Line network systems. Identifies network problems to isolate root causes and initiates corrective action. Maintains status and incident logs of all network component failures. EDUCATION Master of Information Technology Central Queensland University - Sydney NSW January 2019 to Oct 2020 Bachelor of Science in Electrical and Electronics Engineering American International University Bangladesh – Dhaka, Bangladesh January 2011 to April 2015 KEY SKILLS SUMMARY • • • • • • • • • • • • • Operating System: Windows, MAC. Microsoft Office Applications. Over-the-phone support skills. Good communication skills. Good time management skills. Customer complaint resolution. Testing and upgrading high price IT equipment. Implementing and maintaining LAN/WAN infrastructure. Experience with VPN, Wireless technologies, Radio Frequency devices. Monitoring and control of the status and performance of On-Line network systems. Able to work independently and as a team member to achieve quality service outcomes. Highly organized, flexible and able to plan to achieve work outcome within deadlines. Strong ability to work effectively with different technical departments, vendors, subcontractors and peers also meeting their SLA. CERTIFICATIONS AND LICENSES • • • • • • • • Police Check (Employment: Computer Network Technician). Drivers Licence (International). First Aid. Provide CPR. NBN Skill Accreditations. Construction White Card. Work Safely at Heights. Electrical Safety Rules Training Course & Power Awareness Training.