Mostafa Bannouna

Mostafa Bannouna Communication Engineer T: - E:- PROJECTS Private projects • Designed & implemented history blog using a famous old magazine. • Designed & implemented a perfume finder mobile application. Cemtrac • • • Cost calculator using executed projects data patterns for construction projects. Handling customers’ orders using excel VBA application. Making project P&L reports and cost allocation to improve financial strategy Ring • • • • Implementing a local network file system directory for service materials & illustrations. Spare parts ordering/pricing system. Nokia Service warranty claims reporting/statistics. Implementing a small-scale in-house software system for service using MS Access VBA. Orkid • • • Implementing company website as well as e-commerce platform. Managing Brand Line website execution. Managing creating industry related mobile app. PROFESSIONAL EXPERIENCE Orkid for Perfumery Digital Marketing Specialist • • • Egypt (Jan. 2019 - Oct. 2020) Improving digital presence through various channels (websites - e-commerce platform – mobile app). Supporting business with digital marketing campaigns (FB advertising). Analyzing sales data using data visualization to identify product performance, sales trends, POS issues. Cemtrac for Contracting Business Support Manager Egypt (Sept. 2014 - Dec. 2018) Material Warehouse for concrete works: • Supplying concrete materials for more than 150 site customers with a team of 4 people. • Conducting related operations, Contact with business vendors/suppliers and store inventory. • Manage administration for business, documentation, purchasing, and operation coordination. Contracting for concrete buildings: • Supervising sub-contracting (Insulation works, concrete fabricating, brickworks….). • Handling employment of casual labors, and their payroll as well as customer service and procurement. Self-Employed Real estate developer • • • Egypt (May. 2012 - July. 2014) Making feasibility study for the project (field study, financial supply, sales, cost & timing ...). Follow up project execution, as per its time schedule, cost and required quality. Carrying out related procedures for marketing, sales, and customer service. Ring (Nokia / Samsung Authorized Distributor) Egypt (Jan. 2005 - Apr. 2012) Technical Manager Leading team of 5 people to handle all technical activities for 15 service branches: • • • • • Managing service technical issues as well as all technical training activities for service staff. Spare parts pricing/ordering for 150+ products with 4000+ items. Setup & operation of service test equipment & tools as well as ESD control program. Following up in-house software system design with IT department. Following up supplier warranty claims & material return for 5000+ monthly serviced mobile sets. Ring (Nokia / Samsung Authorized Distributor) Service Supervisor • • Egypt (Jan. 2002 - Dec. 2004) Set up/conduct training programs for service staff (local & external). Technical support for service. SKILLS Web design: WordPress, Elementor Programming: MS Excel VBA Data Science: Data Visualization, SQL/R/Excel Statistics (basic knowledge) SEO: Keyword Research, On-page Optimization, Content Strategy Social Media Advertising: Facebook Design: Photoshop ACADEMIC QUALIFICATIONS Bachelor’s Degree of Communication & Electronics Faculty of Engineering - Cairo University - Egypt