MOSOPEFOLUWA TAIWO-| LinkedIn | Portfolio
ADMINISTRATIVE VIRTUAL ASSISTANT
SUMMARY
I am an entry level Administrative Virtual Assistant with a background in boosting efficiency through careful
calendar management and handling a high volume of emails daily. I’ve successfully managed schedules for teams
and maintained high accuracy. I’m eager to use my organisational skills to help your business run smoothly.
KEY SKILLS
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Calendar Management: Scheduling and organising appointments, meetings, and events to suit client
needs.
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Email Handling: Prioritising incoming emails, sorting the inbox for structure and clarity, and drafting
responses for recurring emails.
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Document Preparation: Craft, edit, and format documents, reports, and presentations to suit client
preferences.
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Travel Coordination: Plan travel logistics, including booking flights, accommodations, transportation and
traffic updates using Google Maps.
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Client Communication: Respond to client inquiries, provide information, and ensure a positive customer
experience.
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Meeting Coordination: Coordinate meetings, prepare agendas, take minutes, and follow up on action
items.
CORE COMPETENCIES
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Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
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Google Workspace: Docs, Sheets, Calendar, Drive, Slides, Maps
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Project Management: Trello, Slack, Fireflies.ai, Timely
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Email management: Gmail, Yahoo Mail, Hubspot
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Video Conferencing: Zoom, Microsoft Teams, Google Meet
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Graphic Design: Canva
PROFESSIONAL EXPERIENCE
Entry-Level Virtual Assistant Internship (Vsavvy Academy | Lagos, Nigeria)
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Accelerated student enrollment process through the use of Google forms, and Google sheets in collecting
student registration information.
Proffered technological support to 40+ students in training, resolving inquiries via chat with a 70%
resolution rate.
Created and updated training materials for virtual assistant course outline, ensuring a high accuracy and
relevance to the niches taught.
Library Manager (The Kittiwake Multilingual Library | Gateshead, UK) - Hybrid
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07/2024 - 08/2024
09/ 2019 - 03/2020
Spearheaded library service transformations with innovative digital cataloguing, enhancing operational
efficiency and user satisfaction by 40%, while supervising member services and supporting volunteers.
Led library staff in boosting memberships and engagement, managed volunteer recruitment and
scheduling and ensured optimal team performance through effective resource organization.
Developed strategic marketing initiatives to promote multilingual collections and increased community
outreach while attending meetings with similar organizations to enhance network collaborations.
Managed financial oversight and budgeting, achieving cost efficiencies and supporting volunteers,
ensuring effective service delivery across diverse community segments.
Cultivated partnerships with educational and cultural institutions to launch collaborative programs,
expanding library influence and improving accessibility, and trained volunteers to pair non-English
nationals with English-fluent partners for better communication.
ADDITIONAL WORK EXPERIENCE
Assistant Lecturer
Caleb University
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01/2022 - 07/2024
Developed and conducted lectures on critical subjects, consistently achieving high satisfaction ratings.
Additionally, served as an editor for the departmental magazine and as the editorial coordinator for
class-produced magazines and newspapers, enhancing student engagement in journalism.
Championed the adoption of digital media tools in the curriculum, significantly boosting student
involvement and skill development in modern media technologies.
Advised and supported students on their capstone projects, with several of them in view and others
published in journals
Collaborated with colleagues to revise and refresh course content, aligning it with the latest industry
trends and academic requirements, which boosted departmental admissions.
Organized professional workshops and guest speaker events that enhanced students' understanding of
media careers and broadened their professional networking opportunities.
EDUCATION
Master of Arts in International Multimedia Journalism (With Merit)
• Newcastle University - Newcastle Upon Tyne, UK
09/ 2018 – 12/ 2019
Bachelor of Science (Hons), Mass Communication (Second Class Upper Division)
• Babcock University - Ilishan-Remo, Ogun State, Nigeria
CERTIFICATION
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Virtual Assistant (VSavvy Academy)
2012 – 2016
