COKER, MOSES OLADEINDE
Linkedin: https://ng.linkedin.com/moses-oladeinde-coker
10 Ademola Coker street Alagbole-Akute Road via Ojodu Berger
Email:-
Contact:-
Career Objective
I am a conscientious and highly motivated individual, brimming with a vibrant enthusiasm for cutting-edge technology. My professional journey is aimed at aligning with a progressive and dynamic organization where my capabilities can be harnessed and expanded to their fullest. I pride myself on my dedication to achieving excellence in every endeavor, ensuring that each project I am involved in is met with unwavering commitment to quality.
Possessing robust verbal and written communication skills, I excel in environments that demand both collaborative teamwork and the capacity to manage independent tasks with minimal oversight. My drive to perform at the highest level is a constant in my professional ethos, and I am keen to bring my proactive approach to a team that values innovation and forward-thinking. As a driven professional with a fervent passion for technology, I am ready to make a significant impact in a company that shares my ambition for excellence and advancement.
Driven tech enthusiast seeking to join a dynamic team, offering robust communication, teamwork, and self-starter abilities, poised to excel and innovate.
Education
Africa Centre of Excellence on Technology Enhanced Learning (ACETEL)….2021
Bayero University Kano…………………………………………………………-
University of Lagos………………………………………………………….….-
Wesley University of Science and Technology, Ondo(WUO)………………….-
Certificates
Master of Cyber Security………………………………………………………….In-View
Master of Information and Communication Technology……………………………2023
ITL v4 Foundation…………………………………………………………………...2022
IBM Certified Associate Tivoli Monitoring V6.3…………………………………...2017
IBM Aspera Technical Professional v1……………………………………………...2017
HPE Sales Certified – SMB Solutions and Services…………………………………2016
MCITP….…………………………………………………………………………….2016
Bachelor of Science in Computer Science……………………………………………2013
Online Training and Certificate
SAP HANA………………………………………………………………………………In-View
CKA……………………………………………………………………………………...In-View
Corporate Governance and IT Governance 2.0…………………………………………Jun 2023
Cloud DevOps Engineer Professional Certificate…………………………………….....Oct 2022
ISC (Security Awareness Training),…………………………………………………….Oct-2022
Azure DevOps Boards for Project Managers/Analysts/Developers……………………..Oct-2022
ITL v4 Foundation………………………………………………………………………. Jan-2022
Fortinet NSE 1 & 2………………………………………………………………………Apr-2020
Azure Administrator…………………………………………………………………….Jan-2020
Ubiquiti Unifi Network Device Setup/Configuration……………………………………Dec-2019
Enterprise System Management and Security…………………………………………....Jun-2019
Windows Server Management and Security……………………………………………..Jun-2019
Linux Server Management and Security………………………………………………....Jun-2019
Planning, Auditing and Maintaining Enterprise Systems………………………………..Jun-2019
Technical Support Fundamentals by Google on Coursera……………………………….Jul-2018
System Administration and IT Infrastructure Services by Google on Coursera…………Jul-2018
IT Support Professional Certificate by Google on Coursera……………………………..Jul-2018
Cisco CCNA by Cisco on Cybrary……………………………………………………....May-2016
MCSA by Microsoft on Cybrary………………………………………………………...May-2016
ITIL Foundation by Alexos on Cybrary…………………………………………………Aug-2016
Office 365 Web Content Management / SharePoint by Microsoft by Cybrary…………Aug-2016
Microsoft Exchange Server 2016 Infrastructure by Microsoft on Edx………………….Dec-2016
Work Experience
Group ICT Manager…………………………………………………………………April 2022- til-date
Asiko Group
Plot 224 Moshood Abiola Way, Ijora 102272, Lagos
Essential Duties include (but are not limited to):
• Proactively maintain and enhance system performance by monitoring and updating servers, ensuring all software across the GROUP is current.
• Oversee cloud and server room hardware, including Azure and Linux systems, in collaboration with strategic partners.
• Provide comprehensive support for VDI infrastructure, aiding in both physical and virtual setups.
• Facilitate IT and Development teams with Azure access and software needs, encompassing networking, scripting, and installation.
• Support interdepartmental connectivity to external software and systems upon request.
• Maintain meticulous records of IT assets, web certificates, FTPs, third-party portal access, and service contract expirations.
• Handle HR User access management, including onboarding, modifications, and offboarding processes.
• Serve as a secondary support for Dealer Helpdesk operations when needed.
• Expertly manage VMware vCenter operations, including VM lifecycle management and optimization of Golden Images.
• Ensure efficient operation of connection servers, UEM, and AppVolume servers.
• Administer the Azure portal, managing subscriptions, access control, VMs, storage, and network security in line with governance and compliance standards.
• Maintain Active Directory, DHCP, and DNS servers, keeping network diagrams up-to-date.
• Conduct annual certificate renewals for systems such as SharePoint, F5, and WebLogic.
• Utilize expertise in Microsoft Windows & Office 365 to troubleshoot issues for internal users.
• Implement Windows and software updates with a focus on system security and stability.
• Identify and propose automation opportunities and efficiency enhancements to optimize system uptime.
• Assist with hardware refresh specifications, deployment, and ongoing maintenance.
• Troubleshoot connectivity problems, identifying root causes to minimize user disruptions.
• Optimized server health and software updates, ensuring peak performance and security compliance.
• Enhanced VDI infrastructure and provided comprehensive end-user support, boosting system efficiency.
• Administered Azure and Active Directory, maintaining network integrity and facilitating seamless user access.
• Implemented automation strategies and resolved connectivity issues, minimizing downtime and enhancing productivity.
Acting Group Head of IT……………………………………………………November 2019-March 2022
AARANO Oil & Gas Nigeria Limited
A. A. Rano House, No. 7 A.A. Rano Street, Maiduguri Road, Hotoro, Kano State.
Roles and Responsibilities
• Strategize and architect client/server infrastructure to optimize performance.
• Manage network components, ensuring seamless operation and maintenance.
• Lead workstation setup and troubleshooting, enhancing user experience and productivity.
• Direct server system design and review, ensuring robust capacity planning.
• Collaborate with cross-functional teams for server availability and scalability.
• Execute server updates, maintenance, and patch integrations efficiently.
• Monitor system performance, delivering comprehensive statistics and reports.
• Crafted client/server strategies & built supporting infrastructures
• Managed & troubleshot network hardware/software & user peripherals
• Led server system design projects & performed capacity planning
• Ensured server reliability & performance for business needs & growth
IT Supervisor…………………………………………………………...September 2019 – October 2019
AARANO Oil & Gas Nigeria Limited
A. A. Rano House, No. 7 A.A. Rano Street, Maiduguri Road, Hotoro, Kano State.
Roles and Responsibilities
• Spearheaded the initial setup of the company's internal network and computer systems, ensuring robust IT infrastructure.
• Conducted comprehensive technology needs analysis, leading to the strategic development and implementation of systems and software, coupled with rigorous testing and maintenance protocols.
• Orchestrated system upgrades by evaluating current technologies, monitoring upgrade opportunities, and strategically scheduling enhancements to optimize performance.
• Developed and enforced a disaster recovery plan, mitigating data risks and ensuring business continuity.
• Managed IT department operations, including talent acquisition, training, scheduling, and procedure establishment, to foster a high-performing team.
• Championed staff professional development, coordinated installation teams, supervised Help Desk operations, and conducted thorough employee performance evaluations.
• Led IT team to set up company's network & systems
• Analyzed tech needs, developed & implemented solutions
• Crafted disaster recovery plan, ensuring data integrity
• Managed IT staff, optimized operations & staff development
IT Specialist……………………………………………………………………October 2018 – August 2019
Arbico PLC
Block 7, Plot D Industrial Cres, Ilupeju, Lagos
Roles and Responsibilities
• Expertly configure, deploy, and manage workstations, laptops, and peripherals, ensuring optimal functionality and user satisfaction.
• Provide comprehensive software support, including installation, maintenance, and timely upgrades of operating systems and applications, while ensuring license compliance.
• Oversee network operations, maintaining robust wireless and cabled infrastructure to guarantee seamless user connectivity.
• Implement and maintain stringent security protocols, including anti-virus solutions and user training, to safeguard company data.
• Efficiently prepare and manage user accounts, ensuring prompt setup for new staff and swift resolution of account issues.
• Contribute to systems planning, offering strategic recommendations for technological enhancements and infrastructure scalability.
• Liaise with vendors for procurement, maintenance, and service quality, optimizing external resources for company benefit.
• Deliver targeted training programs, developing materials to enhance employee proficiency in software and ICT systems.
• Conduct routine administrative duties, maintaining meticulous inventory and documentation control, and assisting with budget management.
• Configured/deployed workstations, laptops, peripherals; ensured operational efficiency and user readiness.
• Provided comprehensive software support; managed OS/applications, ensured licensing compliance, and facilitated upgrades.
• Monitored/maintained network infrastructure; guaranteed availability, optimized server access, and liaised with vendors for robust connectivity.
• Delivered ICT security and user training; maintained anti-virus measures, developed training materials, and conducted skill assessments.
Tier 2 IT Technical Support Specialist May 2018 – September 2018 Tethered Network Africa
Block 22, Flat 4, Iponri Estate Alaka, Surulere, Lagos
• Expertly installed, configured, and maintained computer hardware, operating systems, and applications.
• Diligently monitored and sustained computer systems and networks to ensure optimal performance.
• Provided comprehensive support by guiding staff and clients through setup and troubleshooting processes, both in-person and via telephone.
• Skillfully diagnosed and resolved technical issues, identifying hardware and software faults.
• Efficiently performed hardware replacements as necessary to maintain system integrity.
• Developed and maintained procedural documentation, contributing to the support knowledge base.
• Interpreted diagrams and written instructions to effectively repair faults and configure systems.
• Assisted in the deployment of new applications, enhancing user capabilities and system functionality.
• Managed user account setup, profiles, and password resets, ensuring secure and uninterrupted access.
• Adhered to strict response times for call-outs, demonstrating a commitment to service excellence.
• Juggled multiple cases, prioritizing tasks to maintain high levels of productivity and customer satisfaction.
• Established and maintained strong working relationships with customers and professionals, fostering collaboration.
• Evaluated and tested new technologies to stay ahead of industry trends and improve services.
• Conducted thorough electrical safety checks on computer equipment, ensuring compliance and safety.
• Configured and maintained computer hardware, operating systems, and applications, ensuring optimal performance and user satisfaction.
• Provided comprehensive technical support, resolving hardware and software issues through detailed guidance and troubleshooting.
• Facilitated new application roll-outs and managed user accounts, enhancing system functionality and security.
• Collaborated with IT professionals and customers to establish strong relationships, prioritizing tasks for efficient case management.
Tier 2 IT Technical Support Specialist……………………………………..June 2015-June 2018
ITWize Technology Limited
34C Prince Alaba Oniru Street Victoria Island, Lagos
• Expertly installed, configured, and maintained computer hardware, operating systems, and applications.
• Diligently monitored and sustained computer systems and networks to ensure optimal performance.
• Provided comprehensive support by guiding staff and clients through setup and troubleshooting processes, both in-person and via telephone.
• Skillfully diagnosed and resolved technical issues, identifying hardware and software faults.
• Efficiently performed hardware replacements as necessary to maintain system integrity.
• Developed and maintained procedural documentation, contributing to the support knowledge base.
• Interpreted diagrams and written instructions to effectively repair faults and configure systems.
• Assisted in the deployment of new applications, enhancing user capabilities and system functionality.
• Managed user account setup, profiles, and password resets, ensuring secure and uninterrupted access.
• Adhered to strict response times for call-outs, demonstrating a commitment to service excellence.
• Juggled multiple cases, prioritizing tasks to maintain high levels of productivity and customer satisfaction.
• Established and maintained strong working relationships with customers and professionals, fostering collaboration.
• Evaluated and tested new technologies to stay ahead of industry trends and improve services.
• Conducted thorough electrical safety checks on computer equipment, ensuring compliance and safety.
• Configured and maintained computer hardware, operating systems, and applications, ensuring optimal performance and user satisfaction.
• Provided comprehensive technical support, resolving hardware and software issues through detailed guidance and troubleshooting.
• Facilitated new application roll-outs and managed user accounts, enhancing system functionality and security.
• Collaborated with IT professionals and customers to establish strong relationships, prioritizing tasks for efficient case management.
Projects
1. Migration from Microsoft Exchange Server 2013 to Microsoft Office 365 business premium for Eterna Plc
2. Deployment and integration of Spiceworks help desk for Eterna Plc
3. Migration from Sage Evolution to Sage X3 EPR for Eterna Plc
4. Deployment of Microsoft Server 2016 for Broron Oil and Gas Limited
5. Migration from WebMail to Microsoft Office 365 business premium for Broron Oil and Gas Limited
6. Update and upgrade of Tally EPR 9 Server for Arbico Plc
7. Deployment & Integration of Sage People HR & ESS for Arbico Plc
8. Deployment & Integration of Sage People 300 ERP for Arbico Plc
9. Migration of all On-premise IT infrastructure to the Cloud for Arbico Plc
10. Moving all IT blade servers to a virtual environment for Arbico Plc
11. Upgrade/Update/Upgrade from Cisco ASA 5506 appliance to Cisco ASA 5516 Security appliance for Arbico Plc
12. Moving all On-premise file servers to Microsoft SharePoint for online storage and real-time access for Arbico Plc
13. Deployment & Integration of Sage People HR & ESS for AARANO Oil & Gas Nigeria Limited
14. Deployment & Integration of Sage People 300 ERP for AARANO Oil & Gas Nigeria Limited
15. Moving all box servers to a virtual environment for AARANO Oil & Gas Nigeria Limited
16. Restructuring and Creation of process manual for IT department and IT policy for AARANO Oil & Gas Nigeria Limited
17. Upgrading from the old version of Windows to the latest version for Arbico Plc, Broron Oil & Gas Limited, AARANO Oil & Gas Nigeria Limited
18. Centralizing the network infrastructure for AARANO Oil & Gas Nigeria Limited
19. Deploying a file server and disaster recovery for AARANO Oil & Gas Nigeria Limited
20. Deploying of Cloud Service using Microsoft Azure (PaaS) for AARANO Oil & Gas Nigeria Limited
21. Moving all On-premise file Server to Microsoft SharePoint Online for online storage and real-time access for Asiko Group
22. Centralizing the network infrastructure for the Asiko Group
23. Deploying a file server and disaster recovery for the Asiko Group
24. Deploying of Cloud Service using AWS/Digital Ocean (PaaS) for Asiko Group
25. Upgrading from the old version of Windows to the latest version for Asiko Group
26. Staff awareness on the latest Cyber Security attacks for Arbico Plc, Broron Oil & Gas Limited, AARANO Oil & Gas Nigeria Limited, Asiko Group
Skills
The ability to think logically;
A good memory of how software and operating systems work;
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
The ability to work well in a team;
Problem-solving skills;
A strong customer focus;
The ability to prioritise your workload;
● Attention to detail.
Strong attitude towards financial control and performance-driven.
Interest
I enjoy travelling, listening to music, making new friends, web surfing, reading, knowledge exploration, social networking, and social engineering.
Membership
Member of Nigeria Computer Society (NCS)
Student Membership of The Institution of Engineering and Technology (IET)
Student Membership of The Chartered Institute for IT (BCS)
Student Membership in IEEE
Professional Member of the Cyber Security Experts Association of Nigeria (CSEAN)
Reference
Available on request
