Moses I. Emmanuel

EMMANUEL, Moses Ikande, ATR, ACICRM, ACIHRM. (B.SC, PGD-CICRM, PGD-HRM, ATR) CAREER OBJECTIVES TO WORK IN A WORLD’S FASTEST-GROWING AIRLINE WITH A FLEET OF THE LATEST-GENERATION AIRCRAFT; DYNAMIC AND CHALLENGING ORGANIZATION WITH STRONG BUSINESS CULTURE AND SOCIAL VALUES THAT PROVIDES OPPORTUNITIES FOR GROWTH AND TRANSPARENT MERIT SYSTEM TO ACHIEVE THE CORPORATE GOALS AND OBJECTIVES . CORE COMPETENCIES:  Motivated and well-disciplined  Exceptional inter-personal and facilitative skills  Pre-employment background checks  Excellent planning, time management and organization skills  Ability to remain calm under pressure  Recruitment strategies  Team player  Project management  Strong communication skills  Accountability EXPERIENCE: 2021 – 2025 Ekasat Travels and Tour, 76b, Adeniyi Jones, Ikeja, Lagos. Air Ticketer and Reservation Executive/ Travels and Visa Officer Position: Air Ticketer and Reservation Executive KEY RESPONSIBILITY:  Make and confirm flight reservations for passengers both on local and international flight  Managing clients’ travel itineraries  Help customers find a suitable package holiday or plan independent travel  Handling emails, faxes and flight request  Handling a large volume of incoming calls, enquiries and requests when appropriate  Handling customer queries personally or via email and all transaction assigned either through cash or bank related and ensure 100% accuracy.  Change passenger’s itinerary and re-fare Position: Travels and Visa Officer KEY RESPONSIBILITY:  Processing and assessing visa applications which includes reviewing submitted documents, interviewing applicants, and ensuring all information provided complies with the legal requirements of the destination country.  Overseeing the completion of all relevant visas and immigration documents and ensure that they are received within the time limit set by the government.  Attend conferences and meetings (NANTA) to maintain familiarity with tourism trends; create and update electronic records of clients  Examine all client’s travel documents and ensure checklist is ticked appropriately e.g. passport, insurance, vaccinations, etc.  Organize accommodations, ground transportation services, meet and greet, airport transfer, visa on arrival and airport protocols  Scheduling and Documenting appointment intake, appointment verification, biometric processing, data entering, visa printing/pasting  Maintaining clients’ confidential and non-routine information secured 2021 – 2021 Westsyde Exclusive Hotel 36, Freedom Hall, Rccg, Ogombo, Ajah. Position: Procurement officer/Accountant/Human Resources KEY RESPONSIBILITY:  Evaluating suppliers, product, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.  Handling Company’s general accounts (Lodging, Food, Bars, Gem, Snooker, Swimming pool, etc.  Help company make critical financial decisions by collecting, tracking, and ensuring financial records are accurate throughout the year.  Help in hiring, training, and managing compensation and employee relations  Interview job applicants and place newly hired workers in jobs 2019 – 2020 National Youth Service Corps Akwa-Ibom State Position: Music Director & Class Teacher KEY RESPONSIBILITY:  Overseers and handles Nigerian Christian Corpers Fellowship’s Choir and music team for Ini LGA.  Create lesson plans to teach students based on national curriculum guidelines within specialize subject. 2017 – 2019 Bimbs Nigeria Limited No 17, Akinola Cole Estate, Ikeja, Lagos. Position: Personal Assistant KEY RESPONSIBILITY:  Screening telephone calls, emails and handling them when appropriate  Scheduling and keeping of diaries of appointments and meeting, arranging travel itineraries such as flight bookings, accommodations, transportation and maintaining an events calendar and sending reminders etc.  Attending conferences and workshop, take minutes and follow up on action from meeting  Managing internal and external correspondence on behalf of senior management  Entering data, maintaining databases, and keeping of confidential records, files and documents.  Ensured personal errands and tasks are managed efficiently  Act as a liaison between the CEO and the staffs  Provide support with wardrobe and grooming requirements for public appearances or event EDUCATIONAL BACKGROUND - B.SC IN INTERNATIONAL RELATIONS 2017  Abomey Calavi University (Acu) - SENIOR SECONDARY CERTIFICATE EXAMINATION (SSCE)  Community Senior Secondary School, Ibafo. 2011 PROFESSIONAL QUALIFICATIONS - SABRE GLOBAL DISTRIBUTION SYSTEM Diploma in SABRE 2023 - GALILEO TRAVELPORT Diploma in GALILIO 2022 - AEROPORT COLLEGE OF AVIATION AND TRAVEL MANAGEMENT Diploma in Air-Ticketing and Reservation 2022 - CHATTERED INSTITUTE OF HUMAN RESOURCES MANAGEMENT (CIHRM) Diploma in Human Resources Management 2021 - CHATTERED INSTITUTE OF CUSTOMER RELATIOSHIP MANAGEMENT (CICRM) Diploma in Customer Relationship Management 2020 - INSITITUTE OF CHATTERED DIGITAL MARKETING (ICPM) Diploma in Customer Service and Marketing 2020 Other certifications - Virtual Assistance - Translator (French – English & Spanish) - Business Development Associate - Web land Tech Institute - Web land Digital Institute - Educational Cds - Culture And Tourism - Diploma In Desktop Publishing - COMPUTER SKILLS - Proficient in Galileo, Amadeus, sabre, Air-Ticketing and Reservation - Proficient in Ms Word and Ms Operating System - Content creation - Website design and development