Morounranti Omoware Durosinmi

I have 9 years professional experience in customer service and customer success management with delivering excellent customer experiences. I have skill in managing high-volume inquires, resolving both simple and complex customer issues with passion and empathy, building lasting relationships that leads to customers satisfaction and retention

As a customer service professional, I have passion for understanding customer needs and providing timely, effective solutions. I have great ability to handle multiple communication channels including email, live chat, phone while paying attention to details