Morgan Ellis
SERVICE MANAGER
CONTACT
-
-
7909 N Lydia Ave.
Kansas City, MO 64118
Education
Esthetician’s License
Paris II Educational Center - KC, MO
September 2013
IPL and RF Laser Tech License
AML Academy – Online
February 2014
Highschool Diploma
Liberty Satellite Highschool – Liberty, MO
September 2012
SKILLS/CERTIFICATES
Certificates - Dr. Ordorf’s Reflexology, Gigi Full-Body Waxing, Ardell Professional Makeup Application, Lash Extensions, Chemical Peels, Dermalogica Skin Therapist, CSR Customer Service Representative
Skills – Organization, Planning, Public Relations, Communication, Quality Control, Budgeting, and Leadership
PROFILE
Customer service professional with extensive experience. Strong interpersonal skills with customers, peers and management. Innovative problem solver and team builder.
experience
Perkins Restaurant and Bakery/Gladstone, MO/June 2018 – Current
Service Manager
Managing Budget, Supervising/Training Staff, Ensuring Compliance with Licensing, Hygiene, Health, and Safety with Legislation/Guidelines.
Assess Profitability, Managing Labor and Formulating Projected Guest Counts for Future Dates
Ulta Beauty Spa/Lee’s Summit, MO/May 2015 – May 2018
Skin Therapist
Public Relations, Perform Skin Treatments, Analyze, Manage, and Diagnose Skin Conditions. Process Payments, Schedule Appointments, Product Sales
Northland Family Dentist/KC, MO/June 2016 – January 2018
Private Accountant/Receptionist
Customer Support and Relations via Phone, Email, and In-Store. Accounts Receivable, Process Payments, File and Manage Insurance Claims
Bliss Organic Skin Care Spa/Oak Grove, MO/May 2014 – May 2015
Esthetician
Manage Appointments, Process Payments, Perform Massages, Scheduling, Customer Support, Full-Body Waxing, Facial Treatments