Montserrat Melis

Degrees in Business Studies and in Computer Sciences. Diplomas in Operations Management and in Business Process Management BPM/IT.

Broad experience in business process optimization and continuous improvement. Has worked in process and project areas, in financial, retail, public service, health and telephony sectors.

Direct support to expert teams: business, systems, PMO, quality, operational risk, continuity, information security, change management, document management.

Experience in project management and software functional definitions, in the financial sector, health services, and social programs.

Has also served as document manager and consultant.

Strong diagramming and documentation skills (Spanish language).