Monique Garcia

- MONIQUE GARCIA - VIRTUAL ASSISTANT Cabuyao, Laguna, Philippines https://www.linkedin.com/in/ monique-garcia-/ Experience Victory Insured 2022 - 2022 Executive Assistant Barrinuevo Corp 2023 - 2023 Interconnection and Permit Coordinator Submit interconnection and permit applications Research different AHJ and Utilities process for Net Metering, permit application in Missouri USA Research for residential and commercial applications JOYIN Inc 2022 - 2023 Virtual Assistant Research for a start-up company what CRM to choose, phone dialer, and such. Update Client's information on HoneyBook, communicate with clients, through email and text Create light graphics in Canva Arvato Bertelsmann 2018 - 2018 Amazon Seller Support (CSR II) Submit cases to Amazon Seller Support (Removal Orders) Track reimbursements Create weekly reports on MS Excel or GSheets and MS PowerPoint or Gslides Track and manage inventory Dropship Orders for Commerce Hub (Home Depot, Lowes, QVC), Overstock, Wayfair, Target Plus Create tracking slips in FedEx, UPS SunPower Philippines 2018 - 2023 Project Administrator Data Entry on CRM (Salesforce) Rebate/Incentive Management Email Management, Scheduling Meetings Assist customers regarding rebate status, payments and other concerns Create Weekly Reports for Regional Group Huddle Coordinate with Dealers, Stakeholders, and Customers Create minutes of the meeting Interconnection Application Assist FBA Sellers on their Shipping, Inventory or other account concerns Resolve tickets and concern via phone, email or chat EPRT Manpower Services 2017 - 2018 Human Resource Staff Process Government-mandated benefits and outside errands Handles exit clearance, release of terminal pay and Certificate of Employment Teleperformance Philippines 2017 - 2017 Customer Service Representative Assist customers on booking or choosing right hotels Provide customer service through phones Skills and Expertise Microsoft Office • Excel, Word, PowerPoint, OneNote, Outlook Project Management • ClickUp, Zoho, Trello, Monday.com, Asana, Notion, GoHighLevel Google Suite • GDrive, GSheets, GSlides, GDocs Communication Software • Zoom, Slack, Skype, Google Meet, MS Teams, Discord, WhatsApp, Telegram E-Signature | SaaS • DocuSign, AdobeSign, PandaDoc, Zoho Sign Email and Calendar Management • Outlook, Gmail, Google Calendar, Outlook Calendar, Calendly CRM • Salesforce, HoneyBook, Zoho, HubSpot Design • Canva, Adobe, Photoshop Education 2017 Pamantasan ng Cabuyao (University of Cabuyao) BS in Business Administration Marketing Management