MONIQUE DA SILVA
Location: Joinville, SC – Brazil
Email:-Phone: - (WhatsApp)
LinkedIn: linkedin.com/in/devsalesforce
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PROFESSIONAL SUMMARY
Salesforce Developer and Consultant with over two years of experience, specializing in
Vlocity/OmniStudio and currently undergoing internal training in Salesforce CPQ, Apex, and
Lightning Web Components (LWC). Skilled in low-code/no-code development for dynamic
and scalable solutions, primarily in the Energy & Industries sector. Strong foundation in
Agile methodology and certified in multiple Salesforce credentials. Pursuing a postgraduate
degree in Software Engineering and bringing a strategic perspective from an international
trade background.
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PROFESSIONAL EXPERIENCE
Salesforce Specialist | GFT Technologies – Remote
March 2025 – Present
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Actively contributing to Salesforce solution delivery using OmniStudio tools such as
FlexCards, OmniScripts, Integration Procedures, and DataRaptors.
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Demonstrating a proactive learning approach through internal training in Salesforce
CPQ, Apex, and Lightning Web Components (LWC), preparing to support end-to-end
solution architecture.
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Participating in Agile team ceremonies, ensuring continuous alignment with business
needs and technical standards.
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Supporting documentation and knowledge sharing across the team to enhance
scalability and maintainability of solutions.
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Recognized for autonomy, collaboration, and ownership in delivery of strategic
components for enterprise clients.
Vlocity/OmniStudio Analyst and Developer | Minsait – Remote
April 2023 – March 2025
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Delivered customized, high-impact solutions for enterprise clients using OmniStudio
components in dynamic Salesforce environments.
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Worked closely with architecture and operations teams to ensure technical alignment
and delivery quality.
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Managed deployments with IDX Workbench and Change Sets, ensuring traceability and
minimal risk.
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Led training sessions and user onboarding initiatives to drive adoption of delivered
functionalities.
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Known for delivering with agility, ownership, and attention to detail in a distributed
team structure.
Vlocity/OmniStudio Developer and Consultant | NTT DATA Europe & Latam – Remote
February 2022 – April 2023
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Selected for and completed the BECA program, an intensive training in Salesforce and
OmniStudio for high-potential professionals.
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Applied newly acquired skills to real-world use cases, developing Salesforce solutions
using DataRaptors, Integration Procedures, OmniScripts, and FlexCards.
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Supported Salesforce CPQ initiatives and adhered to platform governance standards.
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Participated in code quality reviews and ensured consistency across project
deliverables.
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Stood out for fast learning curve, disciplined execution, and commitment to continuous
improvement.
Backend Intern | Salutho – Remote
November 2021 – February 2022
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Integrated into a multidisciplinary development team, contributing to backend tasks
and system refinements.
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Participated in Agile routines and collaborated closely with developers and QA for
release readiness.
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Conducted usability testing and proposed improvements across web and mobile
platforms.
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Demonstrated strong adaptability and eagerness to take initiative from day one.
Customs Consultant | AIN Global – Remote
March 2021 – December 2022
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Led the structuring of a new customs clearance department, bridging gaps between
operations, finance, and commercial teams.
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Identified inefficiencies and proposed system improvements, which were implemented
to optimize process flow.
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Trained the operational team and provided strategic support across regulatory and
logistical functions.
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Valued for leadership, analytical rigor, and ability to manage complexity under pressure.
Customs Consultant (Partner) | EFFICACE – Brazil
May 2012 – March 2021
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Oversaw trade operations and documentation flows for diverse client portfolios.
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Built and maintained reporting structures and databases for regulatory compliance and
performance tracking.
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Provided consulting and operational support to national and international clients.
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Developed strong stakeholder management skills and strategic thinking over nearly a
decade of entrepreneurial experience.
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EDUCATION
Postgraduate in Software Engineering (In Progress – 2025) – Universidade Descomplica
Bachelor’s in International Trade (2015) – Universidade Univille
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CERTIFICATIONS
Salesforce OmniStudio Consultant – 2022
Salesforce Associate – 2023
Salesforce OmniStudio Developer – 2023
Salesforce AI Associate – 2024
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TECHNICAL SKILLS
OmniStudio: FlexCards, OmniScripts, Integration Procedures, DataRaptors.
Salesforce Sales & Service Cloud, CPQ.
Industries and Energy.
Agile Scrum.
IDX Workbench, Change Sets.
Apex (basic), LWC (basic), CSS.
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LANGUAGES
Portuguese – Native
English – Upper-Intermediate (Effective professional communication).
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INTERNATIONAL EXPERIENCE
Lived in Ireland (2017) and Northern Ireland (2023), strengthening English fluency and
intercultural adaptability.
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SALARY EXPECTATION
Open to opportunities aligned with responsibilities and market standards, with a salary
expectation of USD 3,500 gross monthly, negotiable depending on benefits, remote
flexibility, and the scope of the role.
