Monica Waweru

 MONICA WAWERU | PROJECT MANAGER -| Nairobi, Kenya | - PROFESSIONAL SUMMARY As an adept Project Manager with 6 years of experience, I am committed to operational excellence and precise execution. I've successfully led multiple projects by consistently prioritizing efficiency and the highest quality standards. My expertise in synchronizing project facets ensures alignment with organizational objectives and quality metrics. Known for a commitment to continuous improvement and adaptability, I bring a proven ability to exceed project goals, making me a valuable asset to teams aiming for exceptional results. CORE COMPETENCIES Content MarketingCreative StrategyThought LeadershipSMM/SEM Project ManagementSEOContent PlanningAnalytics Quality AssuranceContent DistributionContent OptimizationBrand Marketing RELEVANT PROJECT MANAGEMENT EXPERIENCE DATA ENTRY DAYTONS VALUERS LLC 2021 – 2022 Preparing Valuation reports Ensuring reports are dispatched to the clients with the agreed time period. Maintaining valuation dispatch register in update position Ensuring service providers comply with the signed SLA’s Preparing Invoices UNDERWRITING ASSISTANT2019 – 2020 Underwriting of insurance products (Motor and Non-Motor) To provide efficient and effective customer service both internal and external with the utmost level of consistency and quality. Preparing Motor Certificates and facilitating Issuance of COMESA Cards and Marine certificate covers. Allocating and Reconciling clients’ premium accounts. Processing of policy documents for the new businesses and issuing endorsements in regards to renewal, additions, and deletions. Inviting and computing loss ratios for existing businesses when preparing renewal notices BUSINESS DEVELOPMENT OFFICER2018 – 2019 Developing base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects. Approaching potential clients by use of mail and phone solicitation and making presentations to groups at company sponsored gatherings; Determine clients' particular needs and send Insurance Cover proposals to them for consideration. Obtaining underwriting approval from various Insurers and using them to place covers. ¬ Complete coverage by delivering policy; and planning future follow-up visits and evaluations of needs. ¬ Receive and discuss insurance covers with potential clients. Maintain a good working relationship with clients. Processing quotations for new businesses and making follow-ups Tender processing – Negotiation of rates, terms and document preparation (Technical and Financials). Ensuring that billing is promptly done, and clients’ statements are issued on time Preparing monthly and quarterly production reports for further analysis. Receiving and registering new branch claims from clients and call for supporting documents to enhance timely claim processing and payment. Timely debiting of all business and facilitating issuance of policy documents within the underwriting timeline Follow up on debt collection/ premium payment. EXECUTIVE ASSISTANT2015 – 2018 PACIFIC INSUARANCE LLC Reconciling management’s monthly expenses. Comprehensive administration duties in support of the Managing Director, board and senior management team. Arranging travel and accommodation for the Managing Director. Day to day planning and organization of the Managing Director’s diary. Dealing with the Managing Director’s post and correspondence. Set up meetings and appointments, organize venues and hospitality for visitors etc. Take responsibility for the ordering of stationery and office supplies. Service the board including the production of agendas, minutes and key papers. Document minutes of all meetings as directed by the Managing Director. Undertaking mailings and communication as directed by the Managing Director. Setting up and maintaining the integrated electronic and paper based filing systems. Working with the communications team to maintain and develop databases and mailing lists to ensure they are always current and up to date. Maintaining the company’s records including personnel files EDUCATION College Of Insurance2019 - 2022 Diploma In Insurance Nairobi Aviation College - Diploma In Public Relations CERTIFICATIONS AND COURSES Salesforce                                                                        Content Strategy Viral Marketing                                                               Google Certifications  Successful Negotiations                                                  Project Management Certifications (PMP) Certified ScrumMaster Lean Management Certification TOOLS Google Analytics - Trello - MailChimp -Microsoft Project- HubSpot - Asana - Airtable Canva – Jira-Basecamp – Test Rail-JMeter - Buffer - Moz - Asana - Smartsheet- Notion