Monica Sathe

Monica Sathe MCom HR Consultant I Fitness Enthusiast I Pinkathon Ambassador I 100 Miler Phone: (- Email:-Pune, India 15+ years’ work experience in various roles including: - Organisational Development, Human Resource Business Partner, Talent Acquisition, Administration, Customer Service, Quality Assurance, Operations, People management, Client Servicing and Vendor Management; in widely matrixed corporate environments. Corporate Experience --- 15 Years THEORIAT SERVICES Pune, India Dec 2019 – Nov 2020 Key Responsibilities Delivery Lead (Additional to HR Consultant Profile) Organisational Development: Maintaining Client relationship, Planning & Strategizing, prioritisation & work allocation, on the job support, timely reviews on the plan and continuous improvement plans and execution. HR Consultant Client Servicing - over all HR functions – Employee Life Cycle (hiring, onboarding, performance management, trainings, exit), creation and implementation of HR Policies, all department Standard Operating Procedures and process improvements. INDEPENDENT HR CONSULTANT Pune, India Jun 2019 – Sep 2019 (3.5 ms) HR Consultant Client Servicing – responsible and accountable to set up the HR department – from Employee Life Cycle (hiring, onboarding, performance management, trainings, exit), creation and implementation of HR Policies. SMARTERHI COMMUNICATIONS PVT LTD (Startup) Pune, India Mar 2017 – Dec 2018 (1.9 yrs.) Lead – HR Ops & Admin Setting up the HR & Operations department to include Administration, Finance, Payroll & Compliance. Planning and executing the end to end Employee Lifecycle from hiring to retiring. Creation and implementation of HR Policies. Ensuring smooth planning and functioning of the day to day operations for all support functions. AVAYA INDIA PVT LTD Pune, India Oct 2008 – Mar 2017 (8.4 yrs.) HR Ops Sr Mgmt Assoc Global - HR related global employee services onboarding & off boarding, managing HR SOX Controls, onboarding survey analysis and reporting, managing the onboarding tool & other Internal Portals and HR administration, mentoring & training, execution & delivery. India HR Operations. Project: SuccessFactors (Jan 2015 – Aug 2016) Admin Support & Training Facilitating trainings, vendor management, content publishing, and team administration and reporting. Administrative assistance to two Directors. Scheduling meetings, logistics and other support for directors and guests. External Consultant Via A-1 Facility and Cholamandalam MS Client Servicing, claims processing, management NTRANCE (WNS) Pune, India May 2004 – Nov 2007 (3.5+ yrs.) Team Leader Work allocation, strategize and execute POA to maximize and improve performance. Manage escalations and overall team member coaching. Quality Assurance Leader Quality audits for New claims Team and Inbound team. Process training (class room and OJT) and escalations POC. WIPRO SPECTRAMIND Pune, India Oct 2003 – Apr 2004 (7ms) Associate Customer Service & Reservations Masters in Commerce - University of Pune validations and database