Mónica Martins

Mónica Martins  Home : Rua Mem Rodrigues, n4, Lisboa,-, Lisboa, Portugal  Email:-  Website: https://www.linkedin.com/in/mónica-martins-51b032113/  Phone: (- Date of birth: 16/08/1995 Nationality: Portuguese ABOUT ME My aim is to balance compassion and connection with discipline and dedication—both are essential in any profession. WORK EXPERIENCE [ 01/10/2024 – Current ] Account Manager for Care Cosmetics SBLC Cosmetics Country: Portugal | Business or sector: Manufacturing At SBLC, my role revolves around guiding clients through every stage of product manufacturing — from initial formulation to final production, filling, and packaging. Client Consultation & Business Development – Analysing new customer inquiries and guiding them in launching successful product lines. Product Line Viability Assessment – Conducting research to ensure formulations meet regulatory standards and manufacturing capabilities. Account Growth & Opportunity Identification – Developing new business opportunities within existing client relationships. Pricing & Cost Analysis – Calculating price estimates based on MOQ, formulation requirements, and packaging choices. Project Oversight – Managing and supporting custom formulation projects from concept to launch. Sales Strategy & Operations – Aligning sales activities with company strategy to drive business growth. [ 07/03/2022 – 09/2024 ] Sales Representative and Project Management Mobilwave Country: Portugal | Name of unit or department: Sales | Business or sector: Professional, scientific and technical activities Sales • Medical sales - private/public clinics and hospitals • Account managing and sales force experience with SaaS product accross Portugal, Spain and Africa • Experience in generating new leads and identifying prospects Project Management and Training • Customer demonstrations and medical staff training (doctors, nurses and technicians) • In close contact with Gastroenterology, Peumology, Urology and Gynecology's professionals and the techniques utilized in these fields • Direct communication with governmental services of reference in Portugal, such as SPMS, CCM and SNS • Multidisciplinary teams (MDT) • Use of CRM platforms for internal procedures and self-organization [ 09/2018 – 02/2022 ] Security and Aplication Support IT consultant BNP Paribas Country: Portugal | Name of unit or department: Information technology | Business or sector: Information and communication Techonolgies: JIRA; Sharepoint; SQL; AD authentication; SSO. Competences: Access granting and update across 24 different platforms; Incident management; SQL database update; Administration responsibilities; Sharepoint site creation and management; contact with international locations. [ 08/2020 – 2023 ] English Tutor in Preply | Conversational and grammar Head of workshop in Aubay Portugal Workshops on eating, mental and emotional health, and healthy habits. [ 01/2018 – 09/2018 ] Research Scholarship Instituto de Telecomunicações do IST Country: Portugal Investigation project on electrocardiogram and phonocardiogram; Data processing and analysis with Python; 3D modeling and electronics. Purpose: development of a medical digital stethoscope. EDUCATION AND TRAINING [ 08/2018 – 08/2019 ] Certified Health Coach Institute for Integrative Nutrition [ 06/2017 – 07/2017 ] Internship in Veterinary Clinic - ECG Device testing in animals Hospital Veterinário de São Bento Development and testing of a portable ECG measuring device, to be applied in a medical surgery context. Collecting of ECG singals in animals during surgery and in holter, and corresponding data analysis. [ 09/2013 – 07/2018 ] Masters in Biomedical Engineering Faculdade de Ciências e Tecnologia de Coimbra City: Coimbra | Country: Portugal | Field(s) of study: Biomedical Instrumentation and Biomaterials | Thesis: Towards an Integrated Electrocardiography System for Digital Stethoscopes [ 05/2013 ] Cambrige ESOL Level 2 Certification in ESOL International Cambridge University COMPETENCES Skills · Project Management · Cosmetology · Sales · B2B account management · Contract negotiations & MOQs · Client onboarding & retention · Product formulation & packaging solutions · FDA, EU, and international beauty regulations· Client Onboarding · Software as a Service (SaaS) · Customer Relationship Management (CRM) · Account Management · Technical Training · Medical Software · Governmental Affairs Languages Portuguese (native); English (fluent/native); Spanish (conversational); French (beginner)