Monica Mwende
June 11 ,-
Nationality
Kenyan
Marital
status
Gender
single
Email
-
Tel
-
Languages
Kiswahili & English
Female
Five years experience in sales , purchase, customer care and business management
Profession/Training
Diploma level – Business Management, Sales, Record Keeping & Purchase
Personal Profile
I am a confident, highly driven person with practical hands-on client service. Resourceful and
proactive, I combine effective communication skills with detailed knowledge to identify commercial
opportunities in helping meet the already set goals for both client and company whilst working alone
and as part of a larger team. I am currently looking for an opportunity to further my career.
Trainings Attended
Team building
training
Public relation
//
Team management //
AIDS & HIV
//
Economic responsibilities
//
Ethical responsibilities
//
Discretionary responsibilities //
EDUCATION BACKGROUND:
2013 – 2014
:
MOUNT KENYA UNIVERSITY – THIKA
Diploma in Business Management
2012
:
INSTITUTE OF ADVANCE TECHNOLOGY
Certificate – Business Management
2011
:
INSTITUTE OF ADVANCE TECHNOLOGY
ICDL – International Computer Driving License
-
:
LEMA GIRLS HIGH SCHOOL
Kenya Certificate of Secondary Education (KCSE),
Attained C+ (plus)
-
:
WANGU PRIMARY SCHOOL
Kenya Certificate of Primary Education (KCPE),
With an average mark
EXPERIENCE-
:
TIMESH INVESTMENT LIMITED
Position – Sales Executive
Duties
2012 – 2013
2011
organizing sales visits
demonstrating and presenting products
establishing new business
maintaining accurate records
attending trade exhibitions, conferences and meetings
reviewing sales performance
negotiating contracts and packages
Aiming to achieve monthly or annual targets.
:
ROBSTAR AUTO CARE
Receptionist/Sales Representative
Duties:Advising customers by providing information on products.
Helps customer make selections by building customer confidence; offering
suggestions and opinions.
Receiving company calls and directing clients
Filing of the companies documents and records
Contributing to team effort by accomplishing related results as needed.
Keeping records of the sales as opening and closing etc.
:
SAFARICOM LIMITED
Merchandiser – Data Department
Duties:Data package sale
Explaining to the clients the different products in store
Analyzing the market needs against the store at hand
Monitor costs and work within budget
Analyze sales reports and survey results
CAPABILITIES:
Team management skills
Exposed to working in multi-cultural and religious communities successfully.
Able to confidently train team on knowledge gained
LANGUAGES:
Language
Spoken
Read
Written
English
Kiswahili
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Referees
Fred Kabogo
Sales manager
Safaricom limited
Tel:-
Daniel Marete
Director,
Timesh Investments Ltd
Tel:-
Marion Garuiya
Director
Robstor Auto Care
Tel:-
DECLARATION
I, the undersigned, certify that these data correctly describes my academic and professional
qualification, my experience and me.
Full Names: FREDRICK MBETI RWAMBA