Monica Koina

Hello there, I am a detail-oriented and highly organized Virtual Assistant with data entry, administrative support, and workflow optimization expertise. Adept at managing schedules, emails, and databases to enhance business efficiency. Passionate about providing seamless support to busy professionals, executives and businesses streamline operations and boost productivity. I have been working remotely as a virtual assistant for over 2 years now. During this time, I've developed an array of skills such as;

• Administrative Support
• Email Management both inbox management and email marketing 
• Calendar Management, Scheduling, and Appointment Setting. organizing meetings, taking notes
• Excel Data Management & Reporting
• Google Suite and MS Office
• Online Research & Data Collection
• Project Management 
• Data entry & Organization 
• Customer Service through phone, chat, and email. 

 I’m fluent in English both written and spoken. I’m an excellent communicator, tech-savvy, and a team player, and productive when working remotely. In areas where I am lacking in expertise or experience, I am eager to learn and constantly push myself to improve and provide the best possible service.