Monica Wamaitha
Gichimu
Address:-
Employment History
Group Learning and Development Assistant
(Sep 2023 - Current)
CIC Insurance Company
Mobile:-
Key Contributions and Results:
E-mail:-•
About Me
A highly dynamic, change oriented, HR
learning and development professional
who is passionate about developing and
supporting capabilities that inspire
career growth and supports business.
With a deep understanding of adult
learning methodologies, instructional
design, training needs analysis, training
delivery, training evaluation,
performance management, E-Learning,
Coaching and Mentorship programs,
learning metrics and reporting.
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Skills
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Training Operations and
Delivery
LMS Administration
(Moodle,LinkedIn)
Stakeholder and relationship
management skills at all levels
Vendor Management
Organizational skills
Interpersonal skills
Analytical and reporting skills
Emotional Intelligence
Communication Skills
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Developed and implemented a comprehensive induction presentation
that encapsulates the essence of our company culture while efficiently
addressing new staff queries, resulting in a smoother onboarding
process.
Successfully introduced an onboarding checklist, streamlining the
onboarding process and enhancing its efficiency. This checklist has
proven instrumental in ensuring all necessary steps are taken, leading to
a more organized and effective onboarding experience for new hires.
Spearheaded the creation and implementation of a welcoming package
for new joiners, significantly enhancing the company's brand as an
employer of choice and boosting the motivation of new staff members,
thereby fostering a positive work environment.
Introduced and facilitated training for a buddy system to support new
employees during their initial phases. This initiative has ensured the
sustainability of the onboarding program, providing ongoing support and
guidance to new staff members.
Supported the implementation of an interns mentorship program,
contributing to the development of a robust talent pipeline for the
company. This initiative has not only provided valuable learning
opportunities for interns but has also enriched the organization with fresh
perspectives and talent.
Provided comprehensive support throughout the implementation and
monitoring of the leadership coaching program for branch managers,
contributing to their professional growth and development, as well as
enhancing their leadership capabilities.
Initiated the transition from traditional hard copy assessment forms to
Google Forms for training evaluation, streamlining the process and
improving data collection efficiency, ultimately leading to better insights
for continuous improvement in training programs.
Designed and developed an engaging e-learning course on health and
safety, significantly enhancing staff awareness and knowledge in this
critical area. This initiative has contributed to a safer work environment
and increased compliance with health and safety protocols.
Learning and Development Coordinator
(Sep 2022 - Aug 2023)
Equity Bank Kenya Ltd
Key Contributions and Results:
Professional
Membership
Associate Member of Institute of Human
Resource Management (17039)
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Certifications
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Certified Instructional Systems Designer
(iPerformance Africa & IHRM)
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Volunteer
Ketcher Africa (Mentor)
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Participated in skills assessment for 3000+ employees, identifying and
bridging skill gaps, resulting in elevated productivity and work quality
Actively participated in the creation of training modules tailored to
various department that enhanced employee skills and knowledge,
leading to more efficient workflows and reduced errors.
Established partnerships with external training providers ensuring
access to diverse and high-quality training resources, enriching
employees' learning experiences.
Conducted induction training for 2000 new hires, enabling faster
onboarding, helping new employees feel integrated and contributing
sooner.
Achieved a 95% average rating on training evaluation surveys, ensured
the relevance and quality of training content, leading to practical
application.
Maintained a 98% compliance rate for mandatory training programs,
upheld organizational standards and regulations, mitigating potential
risks.
Provided guidance to all employees on HR policies and procedures,
Produced monthly reports on training hours, evaluations, and
assessments, supported data-driven decision-making, leading to
informed improvements in training initiatives.
Achieved high level accuracy in processing NITA payments and
reimbursements.
Successfully coordinated training venue booking, ensuring a conducive
learning environment, that enhanced participants' focus and
engagement.
Processed and tracked training expense claims, ensured prompt and
accurate financial transactions, contributing to financial transparency.
Human Resource Intern
(Feb 2022 – Aug 2022)
Equity Bank Kenya Ltd
Key Contributions and Results:
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Successfully coordinated full recruitment and onboarding cycle of
over 2000 new hires.
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Successfully audited 4000+ employees' files ensuring regulatory
compliance, mitigating potential legal risks and reinforcing the
organization's commitment to adherence. This extensive audit
enhanced data accuracy and completeness, fostering a more reliable
foundation for HR decision-making. The exercise also unveiled
opportunities for process improvements, optimizing HR workflows
and increasing overall efficiency.
Responsibilities:
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Collected, compiled and updated employee records (hard and
soft).
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Coordinated the onboarding process for the new joiners.
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Prepare letters relating to appointments, posting, transfers,
termination, promotions.
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Process documentation and prepare reports relating to personnel
activities (staffing, recruitment, training, grievances, performance
evaluations).
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Deal with employee requests regarding human resources issues,
rules, and regulations.
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Assist in payroll preparation by providing relevant data (absences,
bonus, leaves, statutory documents.
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Support employee relations and disciplinary procedures.
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Work closely with HR Business Partners in performance
management, reward review and evaluations.
Education
Certified Human Resource Professional Course(CHRP)
College of Human Resource Management
July 2023 – Ongoing
BSc. Human Resource Management
Jomo Kenyatta University of Agriculture and Technology
Oct 2016 – Nov 2021
