MONICA ESCOBAR
VIRTUAL ASSISTANT - CUSTOMER SERVICE
My experience in customer service and related areas of administrative assistance
makes me a good candidate for any job position that requires good relations between
business and clients.
EMPLOYMENT
Administrative and Virtual Assistant
Faith in Action Department at Keiser University LAC
| Jan 2017 - present
Collect formal quotes and hire external services.
Plan recreational and manual activities for kids and students.
Update calendars and schedule meetings.
Multitask and time-management skills, with the ability to prioritize tasks.
Experience as a virtual assistant.
Able to meet deadlines in a fast-paced, quickly changing environment.
A proactive approach to problem-solving with strong decision-making skills.
Professional level verbal and written communications skills in English and Spanish.
Receptionist
Keiser University Latin American Campus
| Ago 2018 - May 2021
Offer administrative support across the organization.
Distribute correspondence and redirecting phone calls.
High customer service skills
Multitasking and stress management skills.
Management of incoming and outgoing calls.
Execute administrative tasks to the highest quality
standards with patience and amiability.
Provide necessary and accurate information in-person
and via phone/email.
EDUCATION
2017 - Present
Keiser University LAC
Specialized in International Business
2013 - 2016
High School“Academia Europea
Salvadoreña”
OTHER EXPERTISE AND TOOLS
Appointment scheduling
Multitasking
Time management
Teamwork
ClickUp
Trello
RingCentral
WorkPlace
Google Calendar
MS Excel
Taskade
Canva
CONTACT ME
Linkedin:
https://www.linkedin.com/in/mon
ica-escobar-82868b131/
Location
El Salvador | Nicaragua